Panchaayat

Payments & Wallets complaints in India

Real, public payments & wallets complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.

Raise a payments & wallets complaint

Common payments & wallets complaints

  • Money debited but transaction failed
  • Refunds stuck in wallets or UPI apps
  • Account blocks and KYC limits
  • Chargeback and merchant dispute delays

New to this? Read how to file a consumer complaint in India and how to escalate it.

Companies with payments & wallets complaints

5

5paisa Capital

Unverified · Payments & Wallets

Cases
0
Resolved
0
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Browse all payments & wallets companies →

Latest payments & wallets complaints

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PhonePePC-2026-02182·

Paytm SBI, Paytm HDFC, PhonePe SBI, PhonePe HDFC cards allegedly not mainstream

Customer alleges cards like Paytm SBI, Paytm HDFC, PhonePe SBI, and PhonePe HDFC never go mainstream because payment apps partnered with banks having rigid policies. They allegedly exclude them from sales and policies prevent approval for e

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PaytmPC-2026-01842·

Paytm Business customer alleges mobile number change pending 10 days despite document submission

Dear Paytm Business Team, I have submitted all the required documents for my mobile number change. It has already been 10 days. Please complete the verification and change my number today without any further delay. Kindly treat this as urge

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MobikwikPC-2026-01777·

MobiKwik Xtra investor alleges Rs 36,511 of Rs 1,09,671 stuck since 2024, no reply for 12 days

DAY 12 no reply from @MobiKwik! My Rs 36,511 of Rs 1,09,671 stuck in Xtra since 2024. No Borrowers list provided,no repayment timeline update. CEO blocks investors who ****** fined @LendboxOfficial Rs 40L for same P2P ****** @FinMinIndia Pl

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ZeptoPC-2026-01651·

Zepto customer alleges account on hold with no resolution after 48 hours, wallet money stuck

Still account on hold. customer executive told me to wait for resolution 48 hrs gone, still no update. she said either account will be activated or wallet money will transferred.nnNo resolution yet, forcing me to highlight this issue to con

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MobikwikPC-2026-01580·

Alleged unexpected ₹79,000 transaction linked to MobiKwik

The author reports that their father does not have the MobiKwik application on his phone, but that an unexpected transaction of ₹79,000 was made from his bank to another person. The author alleges the money was lost and asks MobiKwik for he

OpenComplaint0
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AmazonPC-2026-01556·

Amazon Pay customer alleges Rs 2,652 transaction pending since September 25

My Rs 2,652 Amazon Pay transaction has been pending since 25 Sept. Please resolve this issue and refund my money immediately. @AmazonHelp Please call me now ******

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PaytmPC-2026-01287·

Paytm starts showing ads on the front page and before the app opens

Paytm has started showing ads on the front page and even before app opens 😕.nnI am using paytm because of the no ads and I like the UI of the Paytm app.nnNow, I think I have to switch to Google Pay.nnWhat is your take on this ?? 💬

OpenComplaint0
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Browse and filter all payments & wallets cases →

Where to escalate

  • National Consumer Helpline (1915)

    Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.

    Visit site →
  • Consumer Commission (e-Daakhil)

    For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.

    Visit site →

Frequently asked questions

How do I file a payments & wallets complaint in India?

Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.

What are the most common payments & wallets complaints?

Typical payments & wallets complaints on Panchaayat include: money debited but transaction failed; refunds stuck in wallets or upi apps; account blocks and kyc limits. Search the public cases on this page to see how similar complaints were handled.

Which companies get the most payments & wallets complaints on Panchaayat?

See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.

How long should a company take to resolve a payments & wallets complaint?

It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.

Can I file a payments & wallets complaint anonymously?

Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.

What if the company does not resolve my payments & wallets complaint?

Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.