Urban Company
Unverified · Home Services
- Cases
- 8
- Resolved
- 0
- CSAT
- —
Real, public home services complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.
Raise a home services complaintNew to this? Read how to file a consumer complaint in India and how to escalate it.
Unverified · Home Services
Unverified
Unverified · Home Services
Unverified
Unverified · Home Services
Unverified
Unverified · Home Services
Unverified · Home Services
Unverified · Home Services
Unverified · Home Services
Extremely Disappointing Customer Service and Misleading Offers: Urban Company clearly advertises ₹100 off on the first booking on its website, and online information also suggests discounts of around ₹200 for first-time users. However, neit
0Urban Company Customer care number team (91)-****** Business Hours Opens at : 09:00 AM. Urban customer care number 85.419.711*50.] For
0Urban Company Customer care number team (91)-****** Business Hours Opens at : 09:00 AM. Urban customer care number 85.419.711*50.] For
0Shubham Mazumdar publicly alleged that after a serious incident during an Urban Company InstaHelp cleaning service, he received limited follow-up from customer support. According to his account, he contacted the company through the app and
0URBAN COMPANY: YOU BROKE MY PROPERTY, NOW YOU ARE TESTING MY PATIENCE!nnYour plumber broke my Rs 8,500 commode.nnInstead of taking responsibility, your team suggested white cement and offered just Rs 2,500 in compensation.nnFIVE DAYS. MULTI
0Dear Rakesh Kaul Nitin Malhotra, I rarely post about negative customer experiences, but this one deserves attention. I raised a service request with Livpure India for an issue that required an engineer visit. Instead of receiving a call o
0@Snabbit_App Extremely disappointed with your service! Purchased the Star Pack (3 x 60-min cleaning sessions), but your app ALWAYS says slots are full and we will notify you. It is impossible to actually book a slot. This isnt about Rs 178,
0Pronto is the worst app.....every time you book they charge beforehand and then they delay the booking at the time you chose for a while showing high demand and ultimately cancel....I think someone opened just the App and forget to work on
0🚨 🇮🇳 : BIGGEST SCAM from @urbancompany_UCnnUrban Company, this is not acceptable.nnYour plumber came to fix a commode and ended up breaking it completely, then left without taking responsibility.nnYour team’s solution?nnWhite cement a tempo
0I booked a service on 13th September, and during the visit, the service provider stole or misplaced one of my expensive items. After searching my whole house to give her the benefit of the doubt, I raised a complaint with Snabbit Cares near
0Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.
Visit site →For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.
Visit site →Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.
Typical home services complaints on Panchaayat include: no-shows and service quality; overcharging and extra charges after the job; damage during service and refund disputes. Search the public cases on this page to see how similar complaints were handled.
See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.
It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.
Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.
Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.