Niva Bupa Health Insurance
Unverified · Insurance Claims
- Cases
- 6
- Resolved
- 0
- CSAT
- —
Insurance Claims complaints in India
Real, public insurance claims complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.
Raise a insurance claims complaintCommon insurance claims complaints
- Claim rejection or delayed settlement
- Mis-selling and policy terms not explained
- Premium refund and policy cancellation issues
- Cashless hospitalisation denied
New to this? Read how to file a consumer complaint in India and how to escalate it.
Companies with insurance claims complaints
PolicyBazaar
Unverified · Insurance Claims
- Cases
- 6
- Resolved
- 0
- CSAT
- —
H
HDFC ERGO
Unverified · Insurance Claims
- Cases
- 4
- Resolved
- 0
- CSAT
- —
Star Health Insurance
Unverified · Insurance Claims
- Cases
- 4
- Resolved
- 0
- CSAT
- —
A
Aditya Birla Health Insurance
Unverified · Insurance Claims
- Cases
- 3
- Resolved
- 0
- CSAT
- —
C
Care Health Insurance
Unverified · Insurance Claims
- Cases
- 3
- Resolved
- 0
- CSAT
- —
A
Acko General Insurance
Unverified · Insurance Claims
- Cases
- 2
- Resolved
- 0
- CSAT
- —
I
ICICI Lombard
Unverified · Insurance Claims
- Cases
- 2
- Resolved
- 0
- CSAT
- —
N
Niva Bupa
Unverified
- Cases
- 2
- Resolved
- 0
- CSAT
- —
B
Bajaj Allianz General Insurance
Unverified · Insurance Claims
- Cases
- 1
- Resolved
- 0
- CSAT
- —
Latest insurance claims complaints
Niva Bupa Health InsurancePC-2026-02229·
Niva Bupa mother reimbursement claim 3785515 stuck in repetitive requests despite submitting all documents, X-rays and reports, seeking 5 years records for unrelated Urolithiasis exclusion
Extremely disappointing experience with Niva bupa Support Niva Bupa Health InsurancennDespite submitting all available medical documents, original X-rays and reports, the claims team continues to send repetitive requests for my mother's rei
0Star Health InsurancePC-2026-02228·
Star Health claim CIR/2027/231215/0837481 pending for almost 2 months, original bills submitted at Hauz Khas Delhi office on 21st Aug 2026, no disposal yet
Star Health and Allied Insurance Co. Ltd Star Health Support @StarHealthIns pathetic experience where you are troubling and traumatising my FIL who is a retired senior citizen, by lingering on his claim for almost 2 months now. Claim number
0 H
HDFC ERGOPC-2026-02204·
HDFC ERGO closed medical insurance case without paying Rs. 1.5 lakhs pending from Rs. 6.5 lakhs knee surgery claim despite pre-approval
Poor customer service by HDFC ERGO General Insurance.nMy Mother in Law has HDFC Ergo Medical Insurance for some time now.nShe underwent knee surgery in July 2026. We got HDFC Ergo insurance pre-approvals days before the surgery, but they ha
0Niva Bupa Health InsurancePC-2026-02203·
Niva Bupa rejected health insurance reimbursement claim citing misrepresentation under clause 6.1.6 and 6.1.14 without specific details
I request everyone to do not purchase Health Insurance from Niva Bupa Health Insurance Company. It is one of the largest fraud insurance company in India. We have raised the claim for reimbursement they have simply rejected without providin
0 T
Tata AIG General InsurancePC-2026-02202·
Tata AIG denied travel insurance claim for Bali ATV accident after surgery, citing activity exclusion
Tataaig Insurance Company Private Limited: WHAT IS THE POINT OF TRAVEL INSURANCE IF YOU DENY THE CLAIM WHEN CUSTOMERS NEED YOU MOST?nI am sharing this on behalf of my cousin, Lakee Likhar, and his wife, Deepa Koshta, who travelled to Bali,
0 N
New India AssurancePC-2026-02177·
Allegedly windshield claim rejected as old damage despite same accident
Customer alleges dissatisfaction with the handling of a car insurance claim for a WagonR under Policy Number 98000031260319805034. While some repairs were approved, the claim for the front main windshield was rejected as old damage. The cus
0 C
Care Health InsurancePC-2026-01925·
Delay in reimbursement claim
It's been more than 40 days my reimbursement claim is pending. I have provided all query documents on time. They are torchering with unnecessary documents and repetitive documents again and again just to delay claim process.
0 A
Acko General InsurancePC-2026-01894·
Clarification Requested on Washing Machine Protection Coverage
Vikrant Shukla asks ACKO whether its washing machine protection plan covers rat or mice damage to power cables, wiring, inlet and drain hoses, including the cost of parts and labour. He requests clear confirmation of the coverage terms.
0 H
HDFC ERGOPC-2026-01880·
Unresolved Customer Request Despite Previous Assurance
The customer alleges receiving generic responses without a resolution or follow-up call. They state that a change of agent had previously been promised by 12 August 2026 within seven days, but a later email said the agent could not be chang
0 I
ICICI LombardPC-2026-01815·
ICICI Lombard customer alleges 66-day delay in claim settlement, demand for RC before payment of IDV 124693
DAY 66 MOT17983092 @ICICILombard @policybazaar demanding RC before IDV 124693! Verbal 76693+47000, No writing, No UTR. My reply: NEFT First, RC Later as per IRDAI. Complaint 10-26-008000 @BimaBharosa @PaisaBazaar_in @InsuranceSamad1nnUPDATE
0Where to escalate
- IRDAI Bima Bharosa
Escalate unresolved insurance complaints to the regulator's grievance portal.
Visit site → - National Consumer Helpline (1915)
Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.
Visit site → - Consumer Commission (e-Daakhil)
For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.
Visit site →
Frequently asked questions
How do I file a insurance claims complaint in India?
Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.
What are the most common insurance claims complaints?
Typical insurance claims complaints on Panchaayat include: claim rejection or delayed settlement; mis-selling and policy terms not explained; premium refund and policy cancellation issues. Search the public cases on this page to see how similar complaints were handled.
Which companies get the most insurance claims complaints on Panchaayat?
See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.
How long should a company take to resolve a insurance claims complaint?
It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.
Can I file a insurance claims complaint anonymously?
Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.
What if the company does not resolve my insurance claims complaint?
Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.