Put it on the record. Watch it get answered.
A panchayat settles disputes in the open. Raise a complaint here and a company can't quietly bury it.
Updated live
पंच means five. A panchayat is the assembly that hears a dispute in the open.
A village council, rebuilt as software.
Disputes used to be settled in the open square, because a decision made in front of everyone sticks. Panchaayat gives every complaint that same public page, a live status, and a permanent record, instead of a ticket number that disappears into a queue. Companies answer faster, and more fairly, when everyone can see whether they replied — that's the leverage a private email to their support desk doesn't have.
Panchaayat isn't a court, an ombudsman, or a regulator — it can't force a company to act. What it offers is visibility: a public page, an open comment thread, and a permanent record that shows up in search. Companies usually respond to protect their public reputation, their support ratings, and their standing with regulators and customers. For high-value disputes, use it alongside formal channels like the RBI Ombudsman or consumer courts, not instead of them.
Three steps, all in the open
- 1
Write it down
Say what happened, attach proof, and tag the company. Most people finish in under five minutes.
- 2
It goes live
Your complaint gets a permanent Panchaayat ID and a public page anyone can read, upvote and comment on.
- 3
The company answers on record
Verified company reps reply where everyone can see. Silence becomes visible too.
Ways to open a case
Pick whichever is easiest — all of them land on the public register.
Forward the email thread
Already emailing the company? Forward that thread to support@panchaayat.in and we'll turn it into a public case for you.
Tag @panchaayat on LinkedIn
Post about it and tag @panchaayat — we'll open a permanent case and reply on your post with the link.
File it yourself
Prefer to type it out? Log in and fill out the form — it takes about five minutes.
More ways to open a case — including tagging us on X — are on the way.
Browse by industry
Tap one to see its complaints
Latest on the register
Newest complaints from across the platform
Customer Questions ₹55,000 Repair Estimate After ₹7,000 Second Opinion for Tata Nexon
A disappointing experience that has made me question how much we should car authorized trust service stations blindly. Over my last three visits to Tata Motors Zedex(Wazirpur) Service Station with my Nexon, the bills were consistently in th
0
Customer reports HDFC ERGO refusing full car damage claim settlement
Extremely disappointed, frustrated and honestly heartbroken with HDFC ERGO General Insurance. Despite 5 years without a single claim, when I finally have a genuine claim, all I see are loopholes and excuses to deny it. This is happening sec
0HDFC ERGO rejects reimbursement claim citing non-cooperation after missed verification visits
Dear HDFC ERGO General Insurance Parthanil Ghosh I am extremely disappointed with the way HDFC ERGO General Insurance has handled my reimbursement claim, RR-HS25-15495003, for the past eight months. My claim was initially closed due to wh
0Care Health Insurance rejects post-hospitalisation claim without item-wise explanation
*12 Years of Paying Premiums. One Year of Fighting for Fair Claim Settlement. And Another Rejection.* I have been a Care Health Insurance policyholder for 12 years. Over the past year, while dealing with kidney disease, I have been going f
0
Flipkart Gold Member - Damaged Appliance, Delivery Refusal Over Toll Charges & Unauthorized Cancellation
Is this how Flipkart treats its Gold members? A disappointing customer experience that needs serious attention. I ordered an IFB 8 kg washing machine from Flipkart, and what happened today, 24 October, is extremely disappointing. Refund I
0Flipkart / Ekart Express - Lack of Hiring Transparency & Undisclosed Short-Term (1-Month) Employment Terms
Disappointed with Flipkart s Hiring Process | Performance Matters, But Transparency Matters ****** Krishnamurthy @Shalu Singhn I never expected to share such an experience regarding a company like Flipkart, but I believe that employees dese
0Put it on the record. Watch it get answered.
Panchaayat turns a private complaint into a public page with a permanent ID, an open comment thread, and a company that has to reply where everyone can see it.
Updated live
- Tata Motors · PC-2026-029427h agoCustomer Questions ₹55,000 Repair Estimate After ₹7,000 Second Opinion for Tata Nexon
- HDFC ERGO General Insurance · PC-2026-029417h agoCustomer reports HDFC ERGO refusing full car damage claim settlement
- HDFC ERGO General Insurance · PC-2026-029407h agoHDFC ERGO rejects reimbursement claim citing non-cooperation after missed verification visits
- Care Health Insurance · PC-2026-029397h agoCare Health Insurance rejects post-hospitalisation claim without item-wise explanation
पंच means five. A panchayat is the assembly that hears a dispute in the open.
A village council, rebuilt as software.
Disputes used to be settled in the open square, because a decision made in front of everyone sticks. Panchaayat gives every complaint that same public page, a live status, and a permanent record, instead of a ticket number that disappears into a queue. Companies answer faster, and more fairly, when everyone can see whether they replied — that's the leverage a private email to their support desk doesn't have.
Panchaayat isn't a court, an ombudsman, or a regulator — it can't force a company to act. What it offers is visibility: a public page, an open comment thread, and a permanent record that shows up in search. Companies usually respond to protect their public reputation, their support ratings, and their standing with regulators and customers. For high-value disputes, use it alongside formal channels like the RBI Ombudsman or consumer courts, not instead of them.
Three steps, all in the open
- 1
Write it down
Say what happened, attach proof, and tag the company. Most people finish in under five minutes.
- 2
It goes live
Your complaint gets a permanent Panchaayat ID and a public page anyone can read, upvote and comment on.
- 3
The company answers on record
Verified company reps reply where everyone can see. Silence becomes visible too.
Ways to open a case
No account, no problem — most of these work from wherever you already are.
Forward the email thread
Already emailing the company? Forward that thread to support@panchaayat.in and we'll turn it into a public case for you.
Tag @panchaayat on LinkedIn
Post about it and tag @panchaayat — we'll open a permanent case and reply on your post with the link.
File it yourself
Prefer to type it out? Log in and fill out the form — it takes about five minutes.
More ways to open a case — including tagging us on X — are on the way.
Browse by industry
Complaints about the services people wait on most.
Latest on the register
See all casesCustomer Questions ₹55,000 Repair Estimate After ₹7,000 Second Opinion for Tata Nexon
A disappointing experience that has made me question how much we should car authorized trust service stations blindly. Over my last three visits to Tata Motors Zedex(Wazirpur) Service Station with my Nexon, the bills were consistently in th
0Customer reports HDFC ERGO refusing full car damage claim settlement
Extremely disappointed, frustrated and honestly heartbroken with HDFC ERGO General Insurance. Despite 5 years without a single claim, when I finally have a genuine claim, all I see are loopholes and excuses to deny it. This is happening sec
0HDFC ERGO rejects reimbursement claim citing non-cooperation after missed verification visits
Dear HDFC ERGO General Insurance Parthanil Ghosh I am extremely disappointed with the way HDFC ERGO General Insurance has handled my reimbursement claim, RR-HS25-15495003, for the past eight months. My claim was initially closed due to wh
0Care Health Insurance rejects post-hospitalisation claim without item-wise explanation
*12 Years of Paying Premiums. One Year of Fighting for Fair Claim Settlement. And Another Rejection.* I have been a Care Health Insurance policyholder for 12 years. Over the past year, while dealing with kidney disease, I have been going f
0Flipkart Gold Member - Damaged Appliance, Delivery Refusal Over Toll Charges & Unauthorized Cancellation
Is this how Flipkart treats its Gold members? A disappointing customer experience that needs serious attention. I ordered an IFB 8 kg washing machine from Flipkart, and what happened today, 24 October, is extremely disappointing. Refund I
0Flipkart / Ekart Express - Lack of Hiring Transparency & Undisclosed Short-Term (1-Month) Employment Terms
Disappointed with Flipkart s Hiring Process | Performance Matters, But Transparency Matters ****** Krishnamurthy @Shalu Singhn I never expected to share such an experience regarding a company like Flipkart, but I believe that employees dese
0Something a company won't fix quietly?
Put it on the record. It takes about five minutes and stays public until it's resolved.
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India's public registry for consumer complaints
Whether it is a bank refund, an insurance claim, a delayed flight, a telecom bill or an online order that never arrived, Panchaayat gives your complaint a permanent public page. See what others reported about the same company, whether it replied, and how to escalate to the right regulator or Consumer Commission.
Frequently asked questions
What is Panchaayat?
Panchaayat is India's live public registry for consumer complaints. Every complaint gets a permanent public page with its own ID and an open comment thread, so a company's response (or silence) is visible to everyone.
Is it free to file a complaint?
Yes. Filing a complaint, upvoting and commenting are free for consumers. You can log in with Google, LinkedIn or an email code, or file anonymously without an account.
Will the company actually reply?
Companies are notified when a case is filed and can respond publicly on the case page. Each company page shows how many complaints it has, how many were resolved and what customers rated the resolution, so a pattern of silence is visible.
Is my personal information safe?
Phone numbers, email addresses and reference numbers you add are masked on the public page. Only you, the company you complained about and Panchaayat admins can see the values. Read the Privacy & PII masking policy for details.
How is Panchaayat different from a consumer court?
Panchaayat is a public record and a pressure point, not a court. It helps you document a complaint, get the company to respond in the open and find the right escalation route, such as the National Consumer Helpline, a sector regulator or the Consumer Commission, if it is not resolved.
Can a company respond or claim its page?
Yes. Companies can register, verify and manage their page, reply to complaints and track resolution from the Panchaayat company portal.
Consumer complaint guides
- How to file a consumer complaint in India →
- How to escalate a consumer complaint in India →
- What to include in a consumer complaint →