Panchaayat

Logistics & Courier complaints in India

Real, public logistics & courier complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.

Raise a logistics & courier complaint

Common logistics & courier complaints

  • Lost, damaged or delayed parcels
  • Failed delivery attempts and wrong tracking updates
  • Claim and compensation delays
  • Pickup and customs issues

New to this? Read how to file a consumer complaint in India and how to escalate it.

Companies with logistics & courier complaints

Uber

Unverified · Food Delivery & Ride-hailing

Cases
11
Resolved
0
CSAT
—
Raise a complaint

Rapido

Unverified · Food Delivery & Ride-hailing

Cases
9
Resolved
0
CSAT
—
Raise a complaint
B

Blue Dart Express

Unverified · Logistics & Courier

Cases
3
Resolved
0
CSAT
—
Raise a complaint

Browse all logistics & courier companies →

Latest logistics & courier complaints

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XpressbeesPC-2026-02240·

XpressBees customer alleges shipment undelivered past promised date, support asks for another 48-72 hours

Extremely Disappointing Experience with Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.) | Unacceptable Delivery Delays!nnI am highly disappointed with the irresponsible service and poor shipment management by Xpressbees (BusyBees Logist

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DelhiveryPC-2026-02138·

Delayed boAt Parcel and Unexpected Self-Pickup Request

The poster alleges that a boAt parcel had not been delivered despite repeated delivery expectations. According to the attached tracking screenshot, self-collection was applied and the parcel was marked ready for collection at a branch. The

OpenComplaint0
0
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XpressbeesPC-2026-02125·

XpressBees customer alleges parcels stuck 5-10 days, warehouse marked closed for 2-3 weeks, no response

Hi Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.) I sent Email to Xpressbees with AWB - ****** a week ago as requested, but I havent received a response yet. Could you please deliver the parcel if you have come courtesy for customer ?

OpenComplaint0
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Ekart ExpressPC-2026-02114·

Alleged fake delivery attempt and rude behavior by Ekart Express delivery agent

Ekart Express FlipkartnnI want to raise a serious complaint regarding an alleged fake delivery attempt for my shipment.nnAWB Number: FMPP4342023623nnThe delivery agent called me and informed me that my order would not be delivered today. Wh

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Professional CouriersPC-2026-02108·

Professional Couriers Hosur branch staff refused to provide cellotape to customer, then used the same tape minutes later

Customer Experience: Sometimes, it costs less than ₹1! 👏nnToday, at a Professional Couriers branch in Hosur, I asked for a piece of cellotape. The counter staff refused, saying it wasnt available. I bought tape from a nearby hardware shop,

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Blue Dart ExpressPC-2026-01886·

Order Cancelled Without Customer Notification

M Haris alleges that after ordering a JBL product, the delivery partner Blue Dart cancelled orders without calling or sending a text message. He expresses dissatisfaction and seeks a resolution from JBL and its delivery partner.

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India PostPC-2026-01813·

India Post customer alleges parcel falsely marked returned without delivery attempt or call

@IndiaPostOffice URGENT! My parcel was marked as returned without any delivery attempt or call by agent Deepak BEAT 17. Please intervene immediately and stop the return. Consignment No: ****** Still no update from your side! My parcel with

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Blue Dart ExpressPC-2026-01801·

Blue Dart customer alleges false tracking update claiming refused delivery, has CCTV proof

Your tracking for Waybill ****** says Cnee Refused Id/Otp Not Shared at 20:00 on 11 Oct. This is a lie. No one came. I have CCTV footage from my main door and society proving no one attempted delivery, and I received no calls.Stop falsifyin

OpenComplaint0
0
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XpressbeesPC-2026-01737·

XpressBees customer alleges parcels stuck 5-10 days, warehouse marked closed for weeks, no response

Hi Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.) I sent Email to Xpressbees with AWB - ****** a week ago as requested, but I havent received a response yet. Could you please deliver the parcel if you have come courtesy for customer ?

OpenComplaint0
0
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ShadowfaxPC-2026-01654·

Shadowfax customer alleges shipment delay with no updates, all support channels unresponsive

Escalation: Pathetic Customer Service and Missing Shipment | ShadowfaxnnI am writing this post out of sheer frustration with the abysmal service provided by Shadowfax. My shipment [SF4139569470PRZ], ordered through [GETMYMETTLE], has been d

OpenComplaint0
0

Browse and filter all logistics & courier cases →

Where to escalate

  • National Consumer Helpline (1915)

    Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.

    Visit site →
  • Consumer Commission (e-Daakhil)

    For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.

    Visit site →

Frequently asked questions

How do I file a logistics & courier complaint in India?

Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.

What are the most common logistics & courier complaints?

Typical logistics & courier complaints on Panchaayat include: lost, damaged or delayed parcels; failed delivery attempts and wrong tracking updates; claim and compensation delays. Search the public cases on this page to see how similar complaints were handled.

Which companies get the most logistics & courier complaints on Panchaayat?

See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.

How long should a company take to resolve a logistics & courier complaint?

It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.

Can I file a logistics & courier complaint anonymously?

Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.

What if the company does not resolve my logistics & courier complaint?

Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.