Refunds & Billing complaints in India

Real, public refunds & billing complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.

Raise a refunds & billing complaint

Common refunds & billing complaints

  • Refunds promised but not credited
  • Double charges and incorrect billing
  • Subscription cancelled but still charged
  • Invoice and GST discrepancies

New to this? Read how to file a consumer complaint in India and how to escalate it.

Companies with refunds & billing complaints

Swiggy

Unverified · Food Delivery & Ride-hailing

Cases
37
Resolved
0
CSAT
—
Raise a complaint

Zomato

Unverified · Food Delivery & Ride-hailing

Cases
29
Resolved
0
CSAT
—
Raise a complaint

Uber

Unverified · Food Delivery & Ride-hailing

Cases
11
Resolved
0
CSAT
—
Raise a complaint

Browse all refunds & billing companies →

Latest refunds & billing complaints

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SnnabitPC-2026-02075·

Snnabit Customer Care Number

Snnabit Company Customer care number team (91)-****** Business Hours Opens at : 09:00 AM. Snnabit customer care number 85.419.711*50.] For

OpenComplaint2
0
FlipkartPC-2026-01641·

Flipkart & Jeeves - Non-Genuine RAM Installation & Defective HP Laptop Repairs (Order #OD332445218400752100

Dear Flipkart Support Team, I am writing regarding my HP laptop purchased from Flipkart on 4 October 2024. Reference Details: Order ID: OD332445218400752100 Extended Warranty Policy No.: PCLFLK0V203239103062915 Original Incident ID: IN26090

OpenComplaint0
0
H
Hoora technologiesPC-2026-01640·

Hoora Technologies - Non-Delivery & Delayed Refund Process for Order #30545

A Customer Service Experience That Needs Attention – Hoora Technologies I am sharing my experience with Hoora Technologies regarding Order #30545 (₹728.10 prepaid). • The delivery timeline was repeatedly changed. • After several delays, I w

OpenComplaint0
0
AmazonPC-2026-01639·

Amazon & Wakefit - Wrong Size Mattress Delivered & Unresolved Return/Refund for Order #406-8246606-2538751

Amazon Help Amazon India Samir Kumar Wakefit Support Andy Jassy @Amit agarwal How many times must a customer chase Amazon for a basic return/refund? Order ID: 406-8246606-2538751 Product: Wakefit Natural EcoLatex Classic Mattress Ordered: 7

OpenComplaint0
0
E
East Central RailwayPC-2026-01592·

Alleged overcharge for rabri on Train 13228

Train 13228 (Rajendra Nagar–Saharsa Intercity), Coach C1: Rabri sold for ₹40 instead of ₹20–25. MRP was erased from the container. Vendor justified overcharging in the name of contractor and left. @RailMinIndia @RailwaySeva Please investiga

OpenComplaint0
0
FlipkartPC-2026-01507·

Flipkart - Unresolved Return & Refund Request for Product Mismatch Despite Providing Proof

Flipkart Flipkart Support Kapil Sood Kalyan Krishnamurthy Another 3 Days. Still No Response from Flipkart. This is becoming extremely frustrating and, frankly, shameful customer service from Flipkart. As requested by Flipkart's support team

OpenComplaint0
0
I
IRCTCPC-2026-01494·

IRCTC refund not received 3 weeks after ticket cancellation despite policy

Hey @IRCTCofficial ,nnI have cancelled my ticket on 17 sep , as per refund policy it should have received within 7 days, however it is still not received.I have raised eQuery with ID ****** on equery.irctc.co.in but still no updates. kindly

OpenComplaint0
0
AmazonPC-2026-01491·

Amazon refund of Rs 6,464.05 pending for a week after defective product return

.@AmazonHelp @amazonIN I received a defective product, returned it after multiple calls and long delays, but its been a week with no refund. Your app still shows the product as not returned!nnOrder: 402-1348897-3297902 | Refund: ₹6,464.05nn

OpenComplaint0
0
MyntraPC-2026-01487·

Myntra refund of Rs 824 not received despite showing credited

refund not received... 824 rupees not giving refund @MyntraSupport @myntra . zero response by support yeam., never thought of such bad response by myntra .. shame on you @MyntraSupport please look into it and I need my refund at earliest.

OpenComplaint0
0
FlipkartPC-2026-01470·

Flipkart order delayed again, return cancelled without refund, support bots unhelpful

Again, my order is delayed, and I no longer trust this delivery process. I want to RETURN the product and get my FULL REFUND—not an exchange! Your support bots keep repeating the same scripted replies instead of resolving my issue. Stop was

OpenComplaint0
0

Browse and filter all refunds & billing cases →

Where to escalate

  • National Consumer Helpline (1915)

    Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.

    Visit site →
  • Consumer Commission (e-Daakhil)

    For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.

    Visit site →

Frequently asked questions

How do I file a refunds & billing complaint in India?

Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.

What are the most common refunds & billing complaints?

Typical refunds & billing complaints on Panchaayat include: refunds promised but not credited; double charges and incorrect billing; subscription cancelled but still charged. Search the public cases on this page to see how similar complaints were handled.

Which companies get the most refunds & billing complaints on Panchaayat?

See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.

How long should a company take to resolve a refunds & billing complaint?

It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.

Can I file a refunds & billing complaint anonymously?

Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.

What if the company does not resolve my refunds & billing complaint?

Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.