Credit Cards complaints in India

Real, public credit cards complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.

Raise a credit cards complaint

Common credit cards complaints

  • Unrecognised charges and billing disputes
  • Hidden fees, interest and late-payment penalties
  • Card closure delays and credit-limit changes
  • Reward points and offers not honoured

New to this? Read how to file a consumer complaint in India and how to escalate it.

Companies with credit cards complaints

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American Express India

Unverified · Credit Cards

Cases
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Resolved
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Latest credit cards complaints

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SBI CardPC-2026-02183·

Alleged Silent Funding racket on SBI Card account under police investigation

Customer alleges a criminal Silent Funding racket on SBI Card account number ******, which they state is being investigated by Cyberdost and police. They allege SBI Card is not addressing the issue despite 400,000+ views and CCTV evidence.

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SBI CardPC-2026-01788·

SBI Card customer requests Lifetime Free conversion for two cards or threatens closure

[Interaction Id:1-******] reference no ****** Hi sbi team I carry two sbi credit my request to you convert Life Time free both card otherwise I close both card because now useless for me both card. I already use long time with proper repaym

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FlipkartPC-2026-01411·

PAN card details disappearing while filling Flipkart Axis Bank credit card form

Hey @Flipkart ,nnHow do you expect I can enter pan card details in your credit card application form. I tried to fill up this form, but after entering first two three letters, I have to start again from the begining. The letters automatical

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OneCardPC-2026-01406·

OneCard unresolved for 3 months, credit score damaged due to team miscoordination

Its been 3 months of emailing @GetOneCardIN about my issue, and all Ive received are inadequate solutions that dont address the actual problem. To top it all off, they end up damaging your credit score because their own team cant seem to wo

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HDFC BankPC-2026-01369·

HDFC Bank reward points disappeared before card cancellation, no response from support

I cancel my @HDFC_Bank card because of third rate service and before cancelling my card I transfer my reward points to airmiles. My reward points disappear and then when I asked my relationship manager disappears and then card gets cancelle

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HDFC BankPC-2026-01271·

HDFC Bank sent a lien-marked notice after a missed credit card bill payment

Missed paying my Credit Card Bill by due datennInstead of a simple reminder;nReceived threatening 'Lien Marked' NoticennNot sure whether Banks systems are brokenOr whether Bank is broke; hence so desperate for my paymentnnMy HDFC BanknBreak

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SBI CardPC-2026-01223·

SBI Credit Card Blocked for Over 3 Months Despite Verification Calls

My sister herself was doing transaction in her sbi card. Card blocked twice. First time unblocked after verification call. Second time blocked again. She contacted customer care twice to unblock the card & answered all relevant questions.De

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Where to escalate

  • RBI Complaint Management System

    Card issuers are regulated by the RBI; escalate unresolved complaints through the CMS portal.

    Visit site →
  • National Consumer Helpline (1915)

    Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.

    Visit site →
  • Consumer Commission (e-Daakhil)

    For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.

    Visit site →

Frequently asked questions

How do I file a credit cards complaint in India?

Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.

What are the most common credit cards complaints?

Typical credit cards complaints on Panchaayat include: unrecognised charges and billing disputes; hidden fees, interest and late-payment penalties; card closure delays and credit-limit changes. Search the public cases on this page to see how similar complaints were handled.

Which companies get the most credit cards complaints on Panchaayat?

See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.

How long should a company take to resolve a credit cards complaint?

It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.

Can I file a credit cards complaint anonymously?

Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.

What if the company does not resolve my credit cards complaint?

Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.