Panchaayat
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PaytmUnverified

Payments & Wallets

Payments & WalletsRefunds & Billing
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Send money with UPI using any bank account. Recharge mobile and pay bills.

Avg CSAT
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Open cases
3
Resolved
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Total cases
3

Company info

Customer care number

Sources: paytm.com (home), paytm.com/contact-us, ir.paytm.com/contacts, ir.paytm.com/faqs · checked Oct 2026

Panchaayat is independent and not affiliated with Paytm. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Paytm hasn't added its own FAQs yet — these are answers about Paytm and how Panchaayat works.

▸How do I file a complaint against Paytm?

First write to Paytm's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Paytm to respond on the record.

▸What is Paytm's customer care number or support email?

Contact details listed for Paytm: email grievance-redressal-nodal@paytm.com, phone +91-120-4770770, website https://www.paytm.com. Panchaayat is independent and not affiliated with Paytm; please verify contact details on the company's official channels.

▸How many complaints has Paytm received on Panchaayat?

3 public complaints have been filed against Paytm on Panchaayat, of which 0 are marked resolved.

▸What if Paytm does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Paytm

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PaytmPC-2026-01842·

Paytm Business customer alleges mobile number change pending 10 days despite document submission

Dear Paytm Business Team, I have submitted all the required documents for my mobile number change. It has already been 10 days. Please complete the verification and change my number today without any further delay. Kindly treat this as urge

OpenComplaint0
0
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PaytmPC-2026-01287·

Paytm starts showing ads on the front page and before the app opens

Paytm has started showing ads on the front page and even before app opens 😕.nnI am using paytm because of the no ads and I like the UI of the Paytm app.nnNow, I think I have to switch to Google Pay.nnWhat is your take on this ?? 💬

OpenComplaint0
0
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PaytmPC-2026-01164·

22 Days Delayed Refund and Lack of Accountability for Cancelled SpiceJet Flight

UPDATE: 22 DAYS. STILL NO REFUND. AND NOW I'M BEING TOLD IT'S MY FAULT FOR BELIEVING PAYTM'S OWN COMMUNICATION. I'm following up on my earlier post regarding my cancelled SpiceJet booking and pending refund. Today, I spoke again with Zaid

OpenEscalation0
0

How to escalate a complaint against Paytm

  1. 1. Write to Paytm support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so Paytm has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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