Real Estate complaints in India

Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.

Typical real estate complaints on Panchaayat include: possession delays and builder non-performance; booking-amount refunds and cancellation charges; quality, amenities and carpet-area disputes. Search the public cases on this page to see how similar complaints were handled.

See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.

It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.

Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.

Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.