Airlines & Travel complaints in India

Real, public airlines & travel complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.

Raise a airlines & travel complaint

Common airlines & travel complaints

  • Flight cancellations, delays and refund timelines
  • Missing tickets, PNR and booking errors
  • Baggage loss or damage
  • Hotel and package booking disputes

New to this? Read how to file a consumer complaint in India and how to escalate it.

Companies with airlines & travel complaints

Browse all airlines & travel companies →

Latest airlines & travel complaints

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Alliance AirPC-2026-02246·

Alliance Air passenger alleges 5-hour delay on Bangalore-Hyderabad flight, no apology or water provided

Alliance Air - Pathetic job!nn8.40pm flight delayed by 5 hours from Blr to Hyd. No apology, no water, just not bothered!! Look at what kids have to say.nnRam Mohan Naidu Kinjarapu, not acceptable at all, by any standards. If you dont take a

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Alliance AirPC-2026-02233·

Alliance Air passenger alleges 5-hour flight delay from Bangalore to Hyderabad with no apology or water

Alliance Air - Pathetic job! 8.40pm flight delayed by 5 hours from Blr to Hyd. No apology, no water, just not bothered!! Look at what kids have to say. Ram Mohan Naidu Kinjarapu, not acceptable at all, by any standards. If you dont take act

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Air IndiaPC-2026-02189·

Airtel 5G allegedly giving 9.65 Mbps download and 4.66 Mbps upload in Muradnagar

Customer alleges they are paying Airtel premium prices but receiving only 9.65 Mbps download and 4.66 Mbps upload on Airtel 5G in Muradnagar on a regular basis. They question whether 5G customers should get such speeds.

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GoibiboPC-2026-02129·

Goibibo customer alleges hotel denied check-in and platform refused refund after promising it

Pathetic Experience with Goibibo and Hotel Imperial Stayz, Gurugram - Refund Denied After Hotel Denied Check-InnnI am sharing this to expose the harassment faced by a customer on Goibibo platform.nnI booked Hotel Imperial Stayz, Gurugram on

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YatraPC-2026-02122·

Yatra customer alleges 11 calls in 3 days unanswered, 8 emails before acknowledgment

Review - Pathetic customer care worse than road side shop literally even 1 star will feel embarassed to rate.nCalled 11 times in 3 days, each time showing a 7-11 minute wait, but nobody answered. Sent 8 reminder emails before even getting a

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VrboPC-2026-01928·

Vrbo customer alleges no response from property owner, no refund, and poor support after booking

@vrbo this is the bs I deal with after being a loyal customer. No response from property owner. Excuses , personal problems etc. Check in with as supposed to be in 48 hours. No response and no refund. Pathetic. I already booked with #Airbnb

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MakeMyTripPC-2026-01887·

Urgent Assistance Requested for High Train Ticket Cancellation Charges

The poster alleges that cancelling a booking less than six hours before departure, when the travel date is more than seven days away, could cost over ₹10,000. They request an immediate call from MakeMyTrip to clarify the cancellation charge

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GoibiboPC-2026-01839·

Goibibo customer alleges money debited but no ticket confirmed, refund requested

My money has been detected from my account but no ticket has been confirmed in goibibo app @goibibo @GoibiboSupport please refund my money back to me

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Indian RailwaysPC-2026-01792·

Railway passenger alleges 2AC downgraded to 3AC due to coach damage, TTE advised deboarding instead of resolution

@RailwaySeva @RailMinIndia @IRCTCofficial PNR ****** Train 14650 Jalandhar City-Madhubani Paid 2AC got 3AC due to coach damage. Side Lower changed to Upper for 33 hours. TTE advised deboarding/TDR instead of resolving it. Provide a side Low

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IRCTCPC-2026-01773·

IRCTC customer alleges Rs 7,726 refund pending for over a month despite ticket cancellation

Dear IRCTC Support Team,nI am writing to follow up regarding my pending refund, which has now been outstanding for more than one month. Please refundn:Ticket ****** @irctc_app @RailMinIndia @RailwaySeva @VandeBharatExp @irctcnorthzone @Irct

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Browse and filter all airlines & travel cases →

Where to escalate

  • National Consumer Helpline (1915)

    Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.

    Visit site →
  • Consumer Commission (e-Daakhil)

    For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.

    Visit site →

Frequently asked questions

How do I file a airlines & travel complaint in India?

Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.

What are the most common airlines & travel complaints?

Typical airlines & travel complaints on Panchaayat include: flight cancellations, delays and refund timelines; missing tickets, pnr and booking errors; baggage loss or damage. Search the public cases on this page to see how similar complaints were handled.

Which companies get the most airlines & travel complaints on Panchaayat?

See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.

How long should a company take to resolve a airlines & travel complaint?

It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.

Can I file a airlines & travel complaint anonymously?

Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.

What if the company does not resolve my airlines & travel complaint?

Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.