Let's talk about holding promises to account.

Whether you want to manage customer interactions better, back what we are building, or need a hand, write to us. We reply within one working day.

For businesses

Run customer complaints, escalations and follow-ups in one place. Assign cases, track SLAs, respond on the record and see what customers are really saying. Ask for a walkthrough of the Panchaayat CRM.

For investors

We are building the place customers turn to when a provider does not deliver on what was promised. If that mission interests you, we would like to talk.

For consumers

To raise a complaint against a company, file a case so it is on the public record. For help with your account or a case, write to us here.

Partnerships and press

Consumer groups, platforms, media and researchers: tell us how we can work together.

Why Panchaayat exists

When you buy a product or service, the promises that win the sale are rarely written down. What is documented is dense, technical and drafted to protect the provider, which can leave a customer with little to stand on when something goes wrong.

Panchaayat gives every customer a public, permanent record of what happened, and gives companies a straightforward way to respond, fix and be seen to fix. We want to be the platform you turn to when a provider is not delivering on its promises.