Panchaayat

Telecom complaints in India

Real, public telecom complaints with a permanent page each. See which companies customers complain about, whether they reply, and how to escalate — then raise your own.

Raise a telecom complaint

Common telecom complaints

  • Billing errors and unexpected charges
  • Poor network, slow broadband and repeated outages
  • Port-out, SIM and recharge problems
  • Disconnection and refund delays

New to this? Read how to file a consumer complaint in India and how to escalate it.

Companies with telecom complaints

Browse all telecom companies →

Latest telecom complaints

Excitel BroadbandPC-2026-02238·

Excitel Broadband customer alleges ignored shift requests, then threatened with penalties and legal notice

Dear Excitel Broadband, is this how you treat your customers?nnI am genuinely appalled by my experience with Excitel Broadband in Delhi NCR.nnWhen I shifted houses, I followed up for almost a month, raising multiple tickets to get my Wi-Fi

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AirtelPC-2026-02237·

Airtel customer alleges Rs 2,500 advance paid for Wi-Fi installation on 8 Oct, no installation yet

Dear Airtel Team,nI would like to raise a formal complaint regarding the delay in installing my new Airtel Wi-Fi connection.nI paid Rs 2,500 in advance on 08.10.2026, and the sales representative assured me that the installation would be co

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Reliance JioPC-2026-02174·

Jio AirFiber allegedly slow, fluctuating, and disconnecting; complaint unresolved

Customer alleges that Jio AirFiber internet speed is very slow and fluctuating with continuous disconnection. Despite filing a complaint, the problem has not been solved.

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AirtelPC-2026-02127·

Airtel Wi-Fi customer alleges recurring speed issues and resignation after repeated unresolved complaints

The worst customer experience isnt bad service.nnIts when you stop expecting anything to change.nnIve had a pathetic experience with airtel Wi-Fi.nnAnd the frustrating part?nnThis isnt new.nnI faced the same kind of speed issues a few years

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AirtelPC-2026-01885·

Repeated Unsuccessful Requests to Close Airtel Wi-Fi Connection

Rishabh Jain alleges that despite more than 20 calls over two months requesting closure of his secondary Airtel Wi-Fi connection, agents have not resolved the request and bills continue to accumulate. He seeks closure of the connection and

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Reliance JioPC-2026-01873·

Customer Reports No Resolution to a Recently Raised Complaint

The customer alleges that a complaint raised the previous day had not been addressed at the time of posting and expresses dissatisfaction with the customer-service response. The underlying issue and subsequent resolution are not specified i

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Reliance JioPC-2026-01818·

Jio SIM delivery delay and alleged unauthorised ₹99 payment demand

A public LinkedIn post alleges that the customer paid ₹350 for a Jio SIM order, experienced a delivery delay exceeding 10 days, and was subsequently asked by a delivery agent for an additional ₹99 without clear official confirmation or a re

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AirtelPC-2026-01810·

Airtel customer seeks written SIM replacement proof from Sept 2025 for police submission

Dear @airtelindia, I got my Airtel SIM replaced on 20 Sept 2025. I now need written proof or a receipt confirming the SIM replacement to submit at my local police station. Could you please guide me on how to obtain the SIM replacement recor

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JioFiberPC-2026-01805·

Jio AirFiber customer alleges installation delayed past confirmed date, technician not arrived

Dear jio team I request urgent installation of my Jio AirFiber,which is now late. Order Reference no. NO0001G6IQGK I booked my Jio AirFiber on 3rd Oct. I got confirmation that it would be installed by 10th Oct,It is now 12th Oct,and the tec

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AirtelPC-2026-01796·

Airtel customer alleges no network after Rs 4,999 international roaming recharge, seeks refund

I recharged for 4999 international roaming pack but I am not getting any network. When asked your customer care they said to me Realme mobile doesnt support the network which worked before. Can you please refund the recharge money? @airteli

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Browse and filter all telecom cases →

Where to escalate

  • Appellate authority & TRAI

    Follow the operator's appellate process, then escalate to the telecom regulator if it remains unresolved.

    Visit site →
  • National Consumer Helpline (1915)

    Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in.

    Visit site →
  • Consumer Commission (e-Daakhil)

    For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil.

    Visit site →

Frequently asked questions

How do I file a telecom complaint in India?

Write to the company's customer support first with your reference numbers and keep the ticket number. If it isn't resolved, raise a public complaint on Panchaayat so it gets a permanent page and an open thread the company can answer, then escalate through the relevant regulator or consumer forum.

What are the most common telecom complaints?

Typical telecom complaints on Panchaayat include: billing errors and unexpected charges; poor network, slow broadband and repeated outages; port-out, sim and recharge problems. Search the public cases on this page to see how similar complaints were handled.

Which companies get the most telecom complaints on Panchaayat?

See the list of companies on this page, ordered by the number of public complaints. Each company page shows its resolution record and customer rating.

How long should a company take to resolve a telecom complaint?

It depends on the sector and the company's grievance policy. As a rule of thumb, give the company 7 to 15 days after your first written complaint, then escalate. Regulated sectors such as banking publish their own timelines. See the escalation options on this page.

Can I file a telecom complaint anonymously?

Yes. You can file without an account, or while logged in: your name is hidden on the public page. Panchaayat admins can still see who filed a logged-in complaint.

What if the company does not resolve my telecom complaint?

Escalate to the National Consumer Helpline (1915) or the sector regulator, and if it is still unresolved you can file a case with the Consumer Commission through e-Daakhil. A Panchaayat case page works as a dated record of what you reported and how the company responded.