Axis BankUnverified

Yes. The bank was founded on 3 December 1993 as UTI Bank, promoted by the Unit Trust of India along with LIC, GIC and other insurers. It was renamed Axis Bank Limited on 30 July 2007.

Axis Bank follows a multi-level process: Level 1 is the bank's call centres, branches, or website complaint form. If unresolved, customers can escalate to the Nodal Officer, and then the Principal Nodal Officer, as listed on the bank's grievance redressal policy page.

If a customer is not satisfied with the bank's resolution, or receives no response within 30 days, they may approach the Banking Ombudsman under the RBI's Integrated Ombudsman Scheme via the RBI's Complaint Management System (CMS) portal.

First write to Axis Bank's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Axis Bank to respond on the record.

Contact details listed for Axis Bank: email customer.service@axisbank.com, website https://www.axisbank.com. Panchaayat is independent and not affiliated with Axis Bank; please verify contact details on the company's official channels.

5 public complaints have been filed against Axis Bank on Panchaayat, of which 0 are marked resolved.

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.