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SpiceJetUnverified

Airlines & Travel

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SpiceJet, India’s favorite domestic airline, cheap air tickets flight booking to 46 cities across India and international destinations. Experience low cost air travel with the best in-class comfort, fares and baggage allowance.

Avg CSAT
—
Open cases
4
Resolved
0
Total cases
4

Company info

Legal name
SpiceJet Limited
Customer care number
Working hours
24x7
Office address
  • 319, Udyog Vihar, Phase IV, Gurugram 122016, Haryana

Sources: SpiceJet – Contact us, SpiceJet corporate – Contact us, www.spicejet.com (home), SpiceJet Corporate - Passenger Support (official) · checked Oct 2026

Panchaayat is independent and not affiliated with SpiceJet. Verify contact details on the company's official channels before sharing personal information.

SpiceJet FAQs

▸What is SpiceJet's Corporate Identity Number (CIN) and registered office?

SpiceJet Limited's CIN is L51909DL1984PLC288239. Its registered office is at Indira Gandhi International Airport, Terminal 1D, New Delhi 110037, with a corporate office at 319 Udyog Vihar, Phase IV, Gurugram 122016.

▸How do I escalate a complaint with SpiceJet if customer service doesn't resolve it?

Per SpiceJet's official contact page, first write to Customer Experience at custrelations@spicejet.com. If unsatisfied, escalate to the Nodal Officer at nodalofficer@spicejet.com, quoting your reference number. If still unresolved, appeal to the Appellate Authority at appellateauthority@spicejet.com.

▸Is there a government complaint channel for SpiceJet passengers?

Yes. SpiceJet's official contact page states that passengers may additionally submit grievances through the government's AirSewa portal at airsewa.gov.in.

▸How do I file a complaint against SpiceJet?

First write to SpiceJet's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for SpiceJet to respond on the record.

▸What is SpiceJet's customer care number or support email?

Contact details listed for SpiceJet: email customercare@spicejet.com, phone +91 124 4983410, website https://www.spicejet.com. Panchaayat is independent and not affiliated with SpiceJet; please verify contact details on the company's official channels.

▸How many complaints has SpiceJet received on Panchaayat?

4 public complaints have been filed against SpiceJet on Panchaayat, of which 0 are marked resolved.

▸What if SpiceJet does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to SpiceJet

SpiceJetPC-2026-01595·

SpiceJet passengers report long waits without airport assistance

.@flyspicejet No staff at the help desk or check-in baggage counter at Delhi Airport T1 for the last 2 hours! Passengers are waiting 6–8 hours without assistance. Absolutely unacceptable! Please intervene immediately. #SpiceJet #DelhiAirpor

OpenComplaint0
0
SpiceJetPC-2026-01429·

SpiceJet accused of not refunding customer after flight cancellation under Trip Secure

So I am finally exposing the biggest fraud flight company of india @flyspicejet. My flight got cancelled and this was under trip secure of @TATAAIGIndia. and also @goibibo.. these all are fraud company never trust them... Not giving my refu

OpenComplaint0
0
SpiceJetPC-2026-01389·

SpiceJet vacation turns into harassment, customer support not picking up calls

Dear @flyspicejet @YatraOfficial! Having the worst experience by planning a trip with you, a vacation which was supposed to be a breather, now seems to be a sheer harassment. Please help me as customer support just doesn’t pick up calls. @s

OpenComplaint0
0
SpiceJetPC-2026-01099·

Missing Ticket and PNR After Flight Booking on SpiceJet

Extremely disappointed with SpiceJet's pathetic customer service! 😡 I booked a flight from Delhi to Darbhanga on September 22, 2026, but I still haven't received my ticket or PNR number. Despite the payment being processed, there is complet

OpenComplaint0
1

How to escalate a complaint against SpiceJet

  1. 1. Write to SpiceJet support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so SpiceJet has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit
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Indian Railways

Unverified · Airlines & Travel

Cases
23
Resolved
0
CSAT
—
Raise a complaint