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FlipkartUnverified

E-commerce

E-commerceRefunds & Billing

India's leading e-commerce marketplace offering over 150 million products across 80+ categories. Shop for Mobiles, Electronics, Fashion, Home Furnishing, Furniture, Grocery, and more. Experience the best of online shopping with features like Cash on Delivery (COD), No Cost EMI, Easy Returns, and Free Shipping.

Avg CSAT
—
Open cases
203
Resolved
0
Total cases
203

Company info

Also known as
Flipkart Internet Private Limited, Flipkart.com
Support email
Customer care numbers
Working hours
24x7 via app and Help Centre
Office address
  • Buildings Alyssa, Begonia & Clove, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103

Sources: Flipkart Help Centre, Flipkart Stories – Contact support, www.flipkart.com (home), Flipkart Customer Terms of Use (registered office), Reporting on Flipkart's return-window change · checked Oct 2026

Panchaayat is independent and not affiliated with Flipkart. Verify contact details on the company's official channels before sharing personal information.

Flipkart FAQs

▸What is Flipkart's legal entity in India?

The marketplace at flipkart.com is owned and operated by Flipkart Internet Private Limited, a company incorporated under the Companies Act, 1956, with its registered office at Embassy Tech Village, Outer Ring Road, Devarabeesanahalli, Bengaluru 560103, Karnataka.

▸What is Flipkart's return window?

Flipkart's return window is not uniform; it is set per product/category on each product page and can range from about 2 to 10 days for many categories. Always check the specific return policy shown on the product page.

▸How do I escalate an unresolved complaint to Flipkart?

Under the Consumer Protection (E-Commerce) Rules, 2020, Flipkart must have a Grievance Officer. Complaints not resolved via customer care can be escalated by emailing grievance.officer@flipkart.com with the registered mobile number, Order ID, and prior ticket reference.

▸How do I file a complaint against Flipkart?

First write to Flipkart's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Flipkart to respond on the record.

▸What is Flipkart's customer care number or support email?

Contact details listed for Flipkart: email cs@flipkart.com, phone 044-45614700, website https://www.flipkart.com. Panchaayat is independent and not affiliated with Flipkart; please verify contact details on the company's official channels.

▸How many complaints has Flipkart received on Panchaayat?

203 public complaints have been filed against Flipkart on Panchaayat, of which 0 are marked resolved.

▸What if Flipkart does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Flipkart

FlipkartPC-2026-02268·

Extremely Disappointing Customer Experience with Flipkart, Google Pixel 10a purchased for ₹31,190 during Big Billion Days Sale not delivered after 5 days, delivery partner demanded additional ₹1,950 f

*Extremely Disappointing Customer Experience with Flipkart – Need Urgent Resolution!*nI purchased a *Google Pixel 10a for ₹31,190 on 8 October during the Big Billion Days Sale*, with an exchange of my existing Google Pixel 6a.nUnfortunately

OpenComplaint0
0
FlipkartPC-2026-02258·

Extremely disappointed India customer, US POLO Jeans return not accepted by multiple pickup executives due to product code VLOOKUP mismatch despite same product delivered by Flipkart

Dear Flipkart Flipkart Seller HubnI purchased US POLO Jeans on 9 October 2026, and it was delivered on 10 October 2026. Due to the poor product quality, I raised a return request.nMultiple pickup executives have visited, but the return is n

OpenComplaint0
0
FlipkartPC-2026-02254·

Pickup Failed Seller Penalised Who Is Accountable, courier never arrives but sellers face dispatch delays cancellations and performance issues on Flipkart Amazon

Pickup Failed. Seller Penalised. Who Is Accountable?nOrders are packed and ready, but the courier never arrives. Yet sellers may face dispatch delays, cancellations, or performance issues. Flipkart Amazon - If sellers are expected to meet d

OpenComplaint0
0
FlipkartPC-2026-02250·

Flipkart worst experience laptop delivery failed after iPhone exchange taken, delivery pending since 10 October with zero progress for 1 week

Worst experience with flipkart, I have ordered a laptop form flipkart. The delivery guy came to home to deliver he brought the laptop and I have placed my iPhone for exchange. He took my phone looked into it and he said I don't know the pro

OpenComplaint0
0
FlipkartPC-2026-02243·

Flipkart customer alleges defective and unauthorised Redmi 14C 5G delivered, refund pending

Complaint Regarding Delivery of Defective, Used, and Wrong Mobile Phone - Order ID OD438830468244898100 received from FlipkartnnDear Flipkart Team,nnI am writing to raise a serious complaint regarding the mobile phone I purchased from Flipk

OpenComplaint0
1
FlipkartPC-2026-02232·

Flipkart Minutes worst experience, order placed 11.45 pm delayed 2 hours, rider unresponsive, no option to track or cancel

Worst ever experience with Flipkart MinutesnPlaced an order at 11.45 pm. Tried tracking to receive it but no update. Called rider but no response. Was showing delayed for about an hour.nWhen tried asking customer chat support, they repeated

OpenComplaint0
0
FlipkartPC-2026-02230·

Flipkart denying return under return window for order OD338825427423597100, customer says scammed

Flipkart I got scammed by flipkart and now I am trying to return my product under the return window they are continuously denying. Customer dont have any rights once product sold by these e commerce company.nIf you want to do something here

OpenComplaint0
0
FlipkartPC-2026-02227·

Flipkart employee Nandan Mehra working 24 hours a day in ICU on ventilator, family not getting support or insurance help from Flipkart

SHAME ON YOU, FlipkartnnI have personally witnessed your employee Mr Nandan Mehra working almost 24 hours a day. He leaves for the hub at 6 AM, returns around 11 PM, and goes back to the hub at midnight. This exhausting routine continues 7

OpenComplaint0
0
FlipkartPC-2026-02226·

Cleartrip Flipkart refused compensation for luggage issue, Flipkart Escalations says no additional baggage amount was paid at booking or airport

Cleartrip Flipkart after cheating me on luggage this is the reply from this cheater company...Not Ready To Pay Any Compensation...nnUpdate Regarding Your Baggage Concern -nnFlipkart EscalationsnTo YounnDear Abhishek,nnGreetings from Flipkar

OpenComplaint0
0
FlipkartPC-2026-02225·

Flipkart Minutes delivered wrong product jaggery brick instead of Dhampur Green Organic Jaggery Powder, photo upload for return keeps failing

The fraud alert from #Flipkart.nthis is your service you are just delivering wrong products and when we are trying to return your photo upload option is just failing failing everytime. this is how your pathetic customer service is?nFlipkart

OpenComplaint0
0
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How to escalate a complaint against Flipkart

  1. 1. Write to Flipkart support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so Flipkart has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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