Panchaayat
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MakeMyTripUnverified

Airlines & Travel

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Avg CSAT
—
Open cases
9
Resolved
0
Total cases
9

Company info

Panchaayat is independent and not affiliated with MakeMyTrip. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

MakeMyTrip hasn't added its own FAQs yet — these are answers about MakeMyTrip and how Panchaayat works.

▸How do I file a complaint against MakeMyTrip?

First write to MakeMyTrip's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for MakeMyTrip to respond on the record.

▸What is MakeMyTrip's customer care number or support email?

Contact details listed for MakeMyTrip: email grievance.officer@makemytrip.com, website https://www.makemytrip.com. Panchaayat is independent and not affiliated with MakeMyTrip; please verify contact details on the company's official channels.

▸How many complaints has MakeMyTrip received on Panchaayat?

9 public complaints have been filed against MakeMyTrip on Panchaayat, of which 0 are marked resolved.

▸What if MakeMyTrip does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to MakeMyTrip

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MakeMyTripPC-2026-02061·

MakeMyTrip refund of ₹22,000 pending after airline-cancelled SpiceJet flights despite repeated follow-ups

An unresolved ₹22,000 refund. Multiple follow-ups. No response from MakeMyTrip I’m sharing this here because our attempts to resolve the issue directly with MakeMyTrip have gone nowhere. We booked Mumbai–Delhi return flights through MakeM

OpenComplaint0
0
M
MakeMyTripPC-2026-02011·

MakeMyTrip complaint over unresolved hotel stay grievance, inadequate voucher offer, and incorrect booking reference

Disappointed with MakeMyTrip's Grievance Handling & Customer Support ​I am writing this to bring an unresolved grievance to the attention of the senior leadership and customer service team at MakeMyTrip. ​Booking Reference: NL2131036095410

OpenComplaint0
0
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MakeMyTripPC-2026-01970·

MakeMyTrip booking issue: hotel denied stay despite confirmed prepaid reservation; refund and promised compensation pending

MakeMyTrip is a fraudulent , fake company; my experience with them was extremely disappointing and terrible—the promise of a 100% refund and ₹10,000 in compensation was not honored. My experience with MakeMyTrip during a family road trip fr

OpenComplaint0
0
M
MakeMyTripPC-2026-01887·

Urgent Assistance Requested for High Train Ticket Cancellation Charges

The poster alleges that cancelling a booking less than six hours before departure, when the travel date is more than seven days away, could cost over ₹10,000. They request an immediate call from MakeMyTrip to clarify the cancellation charge

OpenComplaint0
0
M
MakeMyTripPC-2026-01771·

MakeMyTrip customer alleges pricing glitch and denial of paid cancellation protection on flight booking

Hey @makemytripcare @make_my_trip, your website has a critical pricing glitch. I selected MMT Regular for flight 6E 5255, your system calculated the total checkout as Rs 16,154, and now your team is denying the cancellation protection I pai

OpenComplaint0
0
M
MakeMyTripPC-2026-01652·

MakeMyTrip customer alleges Rs 9,000 refund pending since August 2 after ticket cancellation

Pathetic Customer Service Experience with MakeMyTrip - Refund Still Pending!!nnI am extremely disappointed with the customer service experience I have had with MakeMyTrip. Since 2 August 2026, my complaint has remained unresolved, and a ref

OpenComplaint0
0
M
MakeMyTripPC-2026-01617·

MakeMyTrip customer alleges Rs 9,000 refund pending since August 2 after ticket cancellation

Pathetic Customer Service Experience with MakeMyTrip - Refund Still Pending!!nnI am extremely disappointed with the customer service experience I have had with MakeMyTrip. Since 2 August 2026, my complaint has remained unresolved, and a ref

OpenComplaint0
0
M
MakeMyTripPC-2026-01146·

Reckless outstation cab driver, damaged luggage, and zero compensation for MMT Black member

MakeMyTrip is the worst app for planning your vacation. Their service providers, and especially their pathetic customer support team, know exactly how to ruin your entire vacation. I had a pathetic experience with their outstation cab servi

OpenComplaint0
0
M
MakeMyTripPC-2026-01131·

Non-existent post-sales support, broken callbacks, and unreachable human agents on MakeMyTrip

MakeMyTrip MakeMyTrip myBiz By MakeMyTrip Pathetic customer service... actually, correction: there is no customer service at all. Once the booking is made, you are left completely stranded. The only support available is an AI virtual assist

OpenComplaint0
0

How to escalate a complaint against MakeMyTrip

  1. 1. Write to MakeMyTrip support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so MakeMyTrip has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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