AirtelUnverified

The listed parent company is Bharti Airtel Limited. Following a 2021 corporate restructuring, Airtel's core telecom operations were housed under a wholly owned subsidiary, Airtel Limited, while other digital/infrastructure businesses remain in separate entities.

Consumers can register telecom complaints via the TRAI-mandated toll-free number 198 (24x7, from any network) or 121 (from an Airtel mobile number), or through the Airtel Thanks app's Help & Support section.

If a complaint via 198/121 is not resolved, it can be escalated to Airtel's designated Nodal Officer, and subsequently to the Appellate Authority if still unresolved, per telecom-sector grievance redressal norms.

First write to Airtel's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Airtel to respond on the record.

Contact details listed for Airtel: email airtelpresence@airtel.com, phone 121, website https://www.airtel.in. Panchaayat is independent and not affiliated with Airtel; please verify contact details on the company's official channels.

32 public complaints have been filed against Airtel on Panchaayat, of which 0 are marked resolved.

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.