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Unverified · Airlines & Travel
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Airlines & Travel
Sources: Wikipedia - IndiGo, ClearTax - InterGlobe Aviation Ltd · checked Oct 2026
Panchaayat is independent and not affiliated with IndiGo. Verify contact details on the company's official channels before sharing personal information.
IndiGo is the trading/brand name of InterGlobe Aviation Limited, the publicly listed Indian company (NSE: INDIGO) that operates the airline. The company converted to a public entity and received a fresh certificate of incorporation as InterGlobe Aviation Limited on 11 August 2006.
IndiGo provides a Contact Us channel on its official website (goindigo.in) and a customer care phone line. Always verify contact details directly on goindigo.in before using any number found elsewhere.
Unresolved air-travel complaints can be escalated to the Directorate General of Civil Aviation (DGCA) via its grievance portal (AirSewa) or to the National Consumer Helpline (consumerhelpline.gov.in).
First write to IndiGo's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for IndiGo to respond on the record.
Contact details listed for IndiGo: email customer.relations@goindigo.in, website https://www.goindigo.in. Panchaayat is independent and not affiliated with IndiGo; please verify contact details on the company's official channels.
7 public complaints have been filed against IndiGo on Panchaayat, of which 0 are marked resolved.
Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

IndiGo (InterGlobe Aviation Ltd) Ministry of Tourism and Civil Aviation DGCA India Missed a connection because the airline's own flight ran late — then told it was the passengers' problem. On 8 October, my clients had booked travel for a g
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How to ruin customer experience 101: My parents and in laws occasionally fly to and fro Bangalore. Most of the time I book IndiGo (InterGlobe Aviation Ltd) flights. They need wheel chair assistance the process to book that is straight forw
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The passenger reports that after booking with IndiGo, no e-ticket was shared; web check-in asked them to pay for a seat; and customer care did not respond on three occasions. They also report that a guard refused them entry at Delhi Termina
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Pathetic Customer Service By IndiGo (InterGlobe Aviation Ltd). My Flight was cancelled last night, and I was provided an alternate flight for tonight from Lucknow to Bangalore. To my surprise, even today's flight has been cancelled. Cance
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₹20,000 for a Hyderabad–Delhi flight? This is outrageous! Airfares charged by @IndiGo6E and @airindia are reportedly touching ₹20,000 on the Hyderabad–Delhi route. Air travel cannot become unaffordable for ordinary citizens, students, and p
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Day 7: 2 checked bags missing on AUS-DFW-DOH-BLR! @AmericanAir handed over to @qatarairways in DOH. @IndiGo6E filed PIR BLR6E39756 but blames missing handoff docs in DOH and gives ZERO updates/photos as promised. 2 bags missing, total passi
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Disgusted with @IndiGo6E. Traveled COK-BBI on Oct 3 (6E6681/6E922), received my trolley completely vandalized! A wheel snapped off and massive dent! The biggest joke? Your staff offered a pathetic Rs 500 compensation. Absolute lack of accou
0Unverified · Airlines & Travel
Unverified · Airlines & Travel
Unverified · Airlines & Travel
Unverified
Unverified · Airlines & Travel
Unverified · Airlines & Travel