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YatraUnverified

Airlines & Travel

Airlines & TravelRefunds & Billing
Avg CSAT
—
Open cases
4
Resolved
0
Total cases
4

Company info

Legal name
Yatra Online Limited
Customer care number
Working hours
9:00 am – 11:59 pm IST
Office address
  • Plot No. 272, Gulf Adiba, 4th Floor, Udyog Vihar, Phase 2, Gurugram 122008, Haryana

Sources: Yatra – Support, Yatra corporate – Contact us

Panchaayat is independent and not affiliated with Yatra. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Yatra hasn't added its own FAQs yet — these are answers about Yatra and how Panchaayat works.

▸How do I file a complaint against Yatra?

First write to Yatra's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Yatra to respond on the record.

▸What is Yatra's customer care number or support email?

Contact details listed for Yatra: email customercare@yatra.com, phone 011-6503-1234, website https://www.yatra.com. Panchaayat is independent and not affiliated with Yatra; please verify contact details on the company's official channels.

▸How many complaints has Yatra received on Panchaayat?

4 public complaints have been filed against Yatra on Panchaayat, of which 0 are marked resolved.

▸What if Yatra does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Yatra

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YatraPC-2026-02122·

Yatra customer alleges 11 calls in 3 days unanswered, 8 emails before acknowledgment

Review - Pathetic customer care worse than road side shop literally even 1 star will feel embarassed to rate.nCalled 11 times in 3 days, each time showing a 7-11 minute wait, but nobody answered. Sent 8 reminder emails before even getting a

OpenComplaint0
0
Y
YatraPC-2026-01621·

Yatra customer alleges refund delay after SpiceJet flight cancellation, support unreachable

#Yatra online limited, #Yatra hospitality partners #Spicejet Ltd, SpicejetTechnic Pvt ltd.nPathetic services. Extremely diappointed with Spicejet and Yatra .nI had booked a Spicejet flight from Pune to delhi through Yatra which was later ca

OpenComplaint0
0
Y
YatraPC-2026-01618·

Yatra customer alleges refund withheld after IndiGo transfer, unable to reach support for 2 days

YA:57993595 Fraud and Not Transferring Refund amount and withholding it Booking Reference No ****** YATRA Yatra Online Ltd. CEO Satsangi Yatra Private LimitednKindly see snapshots, also I am trying to reach Yatra customer care since last 2

OpenComplaint0
0
Y
YatraPC-2026-01615·

Yatra customer alleges refund withheld after IndiGo transferred money, no support response for 3 days

YA:57993595 Fraud and Not Transferring Refund amount and withholding it Booking Reference No ******.nTrying to reach Yatra since last 3 days no response from them, call will be on hold for unlimited time without reaching any customer care e

OpenComplaint0
0

How to escalate a complaint against Yatra

  1. 1. Write to Yatra support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so Yatra has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit
I

Indian Railways

Unverified · Airlines & Travel

Cases
23
Resolved
0
CSAT
—
Raise a complaint