GoibiboUnverified

Airlines & Travel

Avg CSAT: —
Open cases: 4
Resolved: 0
Total cases: 4

Company info

Also known as: goCare
Customer care number: 0124-6280407
Website: www.goibibo.com/
Working hours: 24x7 customer support
Office address: MakeMyTrip (India) Private Limited, 19th Floor, Tower A/B/C, Epitome Building No. 5, DLF Cyber City, DLF Phase III, Gurugram 122002

Panchaayat is independent and not affiliated with Goibibo. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Goibibo hasn't added its own FAQs yet — these are answers about Goibibo and how Panchaayat works.

▸How do I file a complaint against Goibibo?

First write to Goibibo's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Goibibo to respond on the record.

▸What is Goibibo's customer care number or support email?

Contact details listed for Goibibo: phone 0124-6280407, website https://www.goibibo.com/. Panchaayat is independent and not affiliated with Goibibo; please verify contact details on the company's official channels.

▸How many complaints has Goibibo received on Panchaayat?

4 public complaints have been filed against Goibibo on Panchaayat, of which 0 are marked resolved.

▸What if Goibibo does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Goibibo

GoibiboPC-2026-02129· 2d ago

Goibibo customer alleges hotel denied check-in and platform refused refund after promising it

Pathetic Experience with Goibibo and Hotel Imperial Stayz, Gurugram - Refund Denied After Hotel Denied Check-InnnI am sharing this to expose the harassment faced by a customer on Goibibo platform.nnI booked Hotel Imperial Stayz, Gurugram on

OpenComplaint0

GoibiboPC-2026-01839· 5d ago

Goibibo customer alleges money debited but no ticket confirmed, refund requested

My money has been detected from my account but no ticket has been confirmed in goibibo app @goibibo @GoibiboSupport please refund my money back to me

OpenComplaint0

GoibiboPC-2026-01364· 8d ago

Goibibo refuses full refund despite 13-hour flight delay on SG 5060

Hey @goibibo, flight was delayed by a massive 13 hours, which legally entitles to a full refund.nYour customer care is refusing a full cancellation.nThe airline policies and consumer guidelines are clear.nPNR: DL59SB Flight: SG 5060nimmedia

OpenComplaint0

GoibiboPC-2026-01084· 11d ago

Confirmed hotel booking canceled due to overbooking and failure to process refund within 72 hours

I had a confirmed booking for 2-3 October at Welcome Hotel by ITC, Dehradun through Goibibo. Despite having a confirmed reservation, I received a call from the hotel informing me that they were fully sold out and that Goibibo had accepted t

OpenComplaint0

How to escalate a complaint against Goibibo

1. Write to Goibibo support. Include reference numbers, dates and the outcome you want.
2. Put it on the record. Raise a public complaint so Goibibo has to reply where everyone can see it.
3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit