HDFC BankUnverified

HDFC Bank's Grievance Redressal Policy sets out a defined framework, aligned with RBI and BCSBI guidelines. Customers can use the bank's Need Help / grievance-redressal pages, branch channels, or the toll-free number to log a complaint.

HDFC Bank's grievance pages list a Grievance Redressal Officer reachable at the toll-free number 1800 266 4060 or by email at grievance.redressaldl@hdfc.bank.in, Monday-Saturday 9:30am-5:30pm, excluding 2nd/4th Saturdays, Sundays and bank holidays.

Per the bank's grievance redressal policy, if a complaint is not resolved to the customer's satisfaction, or no response is received within 30 days, the customer may approach the Banking Ombudsman appointed by the Reserve Bank of India.

First write to HDFC Bank's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for HDFC Bank to respond on the record.

Contact details listed for HDFC Bank: email support@hdfcbank.com, phone 1800 1600, website https://www.hdfcbank.com. Panchaayat is independent and not affiliated with HDFC Bank; please verify contact details on the company's official channels.

8 public complaints have been filed against HDFC Bank on Panchaayat, of which 0 are marked resolved.

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.