Star Health InsuranceUnverified

Star Health publishes a grievance redressal page at starhealth.in/grievance-redressal, listed as its official grievance channel in IRDAI-linked insurer GRO directories (policyholder.gov.in and cioins.co.in). First raise the complaint with the insurer directly, then escalate to the company's Grievance Redressal Officer if unresolved.

Under IRDAI's standard grievance redressal mechanism applying to all regulated insurers, if the insurer's Grievance Redressal Officer does not resolve the complaint, you may escalate to IRDAI via the Bima Bharosa portal, by phone (155255) or email (complaints@irdai.gov.in), and subsequently to the Insurance Ombudsman.

Per an industry report citing FY24 insurance sector complaint data, Star Health and Allied Insurance recorded the highest number of policyholder complaints among insurers that year, at 13,308.

First write to Star Health Insurance's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Star Health Insurance to respond on the record.

Contact details listed for Star Health Insurance: email support@starhealth.in, phone 1800 425 2255, website https://www.starhealth.in. Panchaayat is independent and not affiliated with Star Health Insurance; please verify contact details on the company's official channels.

4 public complaints have been filed against Star Health Insurance on Panchaayat, of which 0 are marked resolved.

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.