HDFC ERGOUnverified

Insurance Claims

Avg CSAT: —
Open cases: 4
Resolved: 0
Total cases: 4

Company info

Support email: care@hdfcergo.com
Website: www.hdfcergo.com

Panchaayat is independent and not affiliated with HDFC ERGO. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

HDFC ERGO hasn't added its own FAQs yet — these are answers about HDFC ERGO and how Panchaayat works.

▸How do I file a complaint against HDFC ERGO?

First write to HDFC ERGO's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for HDFC ERGO to respond on the record.

▸What is HDFC ERGO's customer care number or support email?

Contact details listed for HDFC ERGO: email care@hdfcergo.com, website https://www.hdfcergo.com. Panchaayat is independent and not affiliated with HDFC ERGO; please verify contact details on the company's official channels.

▸How many complaints has HDFC ERGO received on Panchaayat?

4 public complaints have been filed against HDFC ERGO on Panchaayat, of which 0 are marked resolved.

▸What if HDFC ERGO does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to HDFC ERGO

HDFC ERGOPC-2026-02204· 1d ago

HDFC ERGO closed medical insurance case without paying Rs. 1.5 lakhs pending from Rs. 6.5 lakhs knee surgery claim despite pre-approval

Poor customer service by HDFC ERGO General Insurance.nMy Mother in Law has HDFC Ergo Medical Insurance for some time now.nShe underwent knee surgery in July 2026. We got HDFC Ergo insurance pre-approvals days before the surgery, but they ha

OpenComplaint0

HDFC ERGOPC-2026-02038· 3d ago

HDFC ERGO car insurance renewal premium paid but renewed policy not issued despite escalations

Dear HDFC ERGO General Insurance , Arun Sharma , I am raising this issue publicly because repeated attempts to resolve a straightforward car insurance renewal issue have failed to produce any resolution.I paid my car insurance renewal premi

OpenComplaint0

HDFC ERGOPC-2026-01880· 3d ago

Unresolved Customer Request Despite Previous Assurance

The customer alleges receiving generic responses without a resolution or follow-up call. They state that a change of agent had previously been promised by 12 August 2026 within seven days, but a later email said the agent could not be chang

OpenComplaint0

HDFC ERGOPC-2026-01525· 5d ago

HDFC ERGO accused of rejecting insurance claim without prior intimation, not replying to emails

RE: Service ID=115-632-267 [EXT] IRDA Token Number --> 10-26-002889 this claim has been rejected by HDFC Ergo without prior intimation to me and now not reverting on mail after 2 reminders @irdaindia @HDFCERGO @toyotaindia

OpenComplaint0

How to escalate a complaint against HDFC ERGO

1. Write to HDFC ERGO support. Include reference numbers, dates and the outcome you want.
2. Put it on the record. Raise a public complaint so HDFC ERGO has to reply where everyone can see it.
3. IRDAI Bima Bharosa. Escalate unresolved insurance complaints to the regulator's grievance portal. Visit
4. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
5. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit