Niva Bupa Health InsuranceUnverified

Insurance Claims

Niva Bupa is one of the Best Health Insurance Companies in India that provides affordable Health Insurance Plans for an individual and family. Visit our site to buy a suitable Health Insurance & Medical Policy Online for you and your family members.

Avg CSAT: —
Open cases: 7
Resolved: 0
Total cases: 7

Company info

Legal name: Niva Bupa Health Insurance Company Limited
Support emails: customercare@nivabupa.com
seniorcitizensupport@nivabupa.com
Customer care numbers: 1860-500-8888
1800-309-3333
Website: www.nivabupa.com
Working hours: 24x7
Office addresses: Registered office: C-98, Lajpat Nagar 1, New Delhi 110024. Corporate office: 3rd Floor, Capital Cyberscape, Sector 59, Gurugram
Corporate office: 3rd Floor, Capital CyberScape, Sector 59, Gurugram, Gurugram, 122011
Related websites: youtube.com
linkedin.com
facebook.com
twitter.com

Sources: Niva Bupa – Customer care, Niva Bupa – Grievance redressal, www.nivabupa.com (home), rules.nivabupa.com/customer-service/, transactions.nivabupa.com/jsChallenge.html, transactions.nivabupa.com/jsChallenge.html, transactions.nivabupa.com/pages/about-us.aspx · checked Oct 2026

Panchaayat is independent and not affiliated with Niva Bupa Health Insurance. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Niva Bupa Health Insurance hasn't added its own FAQs yet — these are answers about Niva Bupa Health Insurance and how Panchaayat works.

▸How do I file a complaint against Niva Bupa Health Insurance?

First write to Niva Bupa Health Insurance's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Niva Bupa Health Insurance to respond on the record.

▸What is Niva Bupa Health Insurance's customer care number or support email?

Contact details listed for Niva Bupa Health Insurance: email customercare@nivabupa.com, phone 1860-500-8888, website https://www.nivabupa.com. Panchaayat is independent and not affiliated with Niva Bupa Health Insurance; please verify contact details on the company's official channels.

▸How many complaints has Niva Bupa Health Insurance received on Panchaayat?

7 public complaints have been filed against Niva Bupa Health Insurance on Panchaayat, of which 0 are marked resolved.

▸What if Niva Bupa Health Insurance does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Niva Bupa Health Insurance

Niva Bupa Health InsurancePC-2026-02319· 2h ago

Niva Bupa Health Insurance - Unfair Policy Changes, Inactive Renewal Status, and Cashless Claim Rejection

Niva Bupa Health Insurance Niva Bupa Support is the worst insurance company ever.n1. Till you don’t buy their policy there is toll free number available and everyone will keep calling.n2. As soon as you become a customer your life becomes h

OpenComplaint0

Niva Bupa Health InsurancePC-2026-02229· 2d ago

Niva Bupa mother reimbursement claim 3785515 stuck in repetitive requests despite submitting all documents, X-rays and reports, seeking 5 years records for unrelated Urolithiasis exclusion

Extremely disappointing experience with Niva bupa Support Niva Bupa Health InsurancennDespite submitting all available medical documents, original X-rays and reports, the claims team continues to send repetitive requests for my mother's rei

OpenComplaint0

Niva Bupa Health InsurancePC-2026-02203· 2d ago

Niva Bupa rejected health insurance reimbursement claim citing misrepresentation under clause 6.1.6 and 6.1.14 without specific details

I request everyone to do not purchase Health Insurance from Niva Bupa Health Insurance Company. It is one of the largest fraud insurance company in India. We have raised the claim for reimbursement they have simply rejected without providin

OpenComplaint0

Niva Bupa Health InsurancePC-2026-02040· 3d ago

Niva Bupa premium paid for senior citizen policy porting but no policy, refund, or written decision after counter proposal

I paid for my 77-year-old mother's health insurance Niva Bupa Health Insurance on September 24th. Today, I still don't know if she is insured. Here's what happened: 🔹 We were porting her policy from Star Health, where she has been continuou

OpenComplaint0

Niva Bupa Health InsurancePC-2026-01214· 9d ago

I am still waiting for a written decision. I hope this gets the attention my emails did not.

OpenComplaint0

Niva Bupa Health InsurancePC-2026-00047· 15d ago

Niva Bupa cashless emergency hospitalization denied after policy portability

The post alleges that after porting a health insurance policy to Niva Bupa with confirmed continuity benefits and waived waiting periods, cashless treatment was denied during an ICU emergency at a network hospital on 20/01/2026. The author

OpenComplaint0

Niva Bupa Health InsurancePC-2026-00021· 17d ago

Niva Bupa Cashless claim denied in cashless network

This is unacceptable, Niva Bupa Health Insurance Why should I go for REIMBURSEMENT when I took treatment in your CASHLESS NETWORK hospital? Hospital: Chandan Hospital, Lucknow (Your network hospital) Cashless Request ID: 1594148 - Denied

OpenEscalation0

How to escalate a complaint against Niva Bupa Health Insurance

1. Write to Niva Bupa Health Insurance support. Include reference numbers, dates and the outcome you want.
2. Put it on the record. Raise a public complaint so Niva Bupa Health Insurance has to reply where everyone can see it.
3. IRDAI Bima Bharosa. Escalate unresolved insurance complaints to the regulator's grievance portal. Visit
4. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
5. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit