IL

ICICI LombardUnverified

Insurance Claims

Insurance Claims
Avg CSAT
—
Open cases
2
Resolved
0
Total cases
2

Company info

Panchaayat is independent and not affiliated with ICICI Lombard. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

ICICI Lombard hasn't added its own FAQs yet — these are answers about ICICI Lombard and how Panchaayat works.

▸How do I file a complaint against ICICI Lombard?

First write to ICICI Lombard's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for ICICI Lombard to respond on the record.

▸What is ICICI Lombard's customer care number or support email?

Contact details listed for ICICI Lombard: email customersupport@icicilombard.com, website https://www.icicilombard.com. Panchaayat is independent and not affiliated with ICICI Lombard; please verify contact details on the company's official channels.

▸How many complaints has ICICI Lombard received on Panchaayat?

2 public complaints have been filed against ICICI Lombard on Panchaayat, of which 0 are marked resolved.

▸What if ICICI Lombard does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to ICICI Lombard

I
ICICI LombardPC-2026-01815·

ICICI Lombard customer alleges 66-day delay in claim settlement, demand for RC before payment of IDV 124693

DAY 66 MOT17983092 @ICICILombard @policybazaar demanding RC before IDV 124693! Verbal 76693+47000, No writing, No UTR. My reply: NEFT First, RC Later as per IRDAI. Complaint 10-26-008000 @BimaBharosa @PaisaBazaar_in @InsuranceSamad1nnUPDATE

OpenComplaint0
0
I
ICICI LombardPC-2026-01326·

ICICI Lombard car insurance offers no proper support, only a broken AI bot

Worst experience with ICICI Lombard car insurance. If you have free time and patience, go ahead and buy it! 😑nnNo proper assistance—just an AI bot that doesn’t even work properly when you need help. Really ****** #CarInsurance #CustomerServ

OpenComplaint0
0

How to escalate a complaint against ICICI Lombard

  1. 1. Write to ICICI Lombard support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so ICICI Lombard has to reply where everyone can see it.
  3. 3. IRDAI Bima Bharosa. Escalate unresolved insurance complaints to the regulator's grievance portal. Visit
  4. 4. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  5. 5. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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