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ICICI Lombard - Repeated Rejection of Cashless Pre-Authorization Despite Hospital Submitting All Requested Documents and Doctor Certificate

ICICI LombardPC-2026-02882Insurance ClaimsAnonymous ·
Formal complaint lodged with Insurance Regulatory and Development Authority of India for ICICI Lombard as they"ve repeatedly declined preauth cashless even after hospital submitted all documents as requested including doctor"s certificate. This is purely fraud, deceit, harassment and I will share detailed update publicly in how ICICI Lombard is harassing customers once policy is taken by customers! Manish Ralhan, Pooja Raiyani .. last opportunity for you to resolve this before the case is opened publicly !nn**Highly disregarded and unethical.. deserves severe punishment and boycott** ICICI Lombard

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  1. Case filed

    System · 24 Oct 2026, 10:14 am

Comments (1)

  • ICICI Lombard (via email)Company

    Received via email from the company's official address · Sender: customersupport@icicilombard.com

    Thanks for getting in touch. We’re on it. Dear Customer, Thank you for reaching out to us. To ensure we address your query effectively, we kindly request you to share any additional information using the following link: **Note: The link will expire in 24 hours** We will provide a response to you within 24 hours. For urgent updates on previous raised queries, connect with us via WhatsApp at ****** from your registered mobile number.

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