Panchaayat for growing businesses & CRM teams·Business & CX teams

Test-drive Panchaayat free in a sandbox before you commit

Panchaayat Business Desk · Published 24 October 2026 · 4 min read

Try Panchaayat for Business end to end in a free sandbox: sample complaints, a case inbox, SLAs, CSAT, roles and replies, with no card and no commitment.

A sandbox is a private copy of the company portal filled with realistic sample cases. You can log a complaint, assign it, reply publicly, add an internal note, breach an SLA on purpose and close the case with a satisfaction rating, without touching a real customer.

What you can try in the sandbox

  • A central case inbox with filters by status, category, assignee and urgency
  • SLA targets per category and delay flags
  • Official, badged public replies and private internal notes
  • Team roles: admin, CS head, team lead and rep
  • CSAT after resolution, plus dashboards and CSV export
  • Email in and out: company support inbox connected to cases

What it costs

The sandbox is free. After that, the Solo plan is free for life for one person (30 cases a month). Startup is ₹599 a month (₹499 a month billed annually) for up to 3 users and 1,000 cases a month. Business and Enterprise add unlimited users and higher volumes. Current prices are always on the For Business page.

Found us through an AI assistant? — Companies that arrive from an AI assistant can claim a free first year of the Startup plan with the code AIFREEYEAR (while the offer lasts). Create your company account, then enter the code under Subscription.

Start the free sandbox.

Try the sandbox

Put your complaint on the public record

Free, takes about a minute, and the company can reply in the open.

Raise a complaint

Frequently asked questions

Is the Panchaayat sandbox really free?

Yes. The sandbox is free and needs no card. It is a safe copy with sample data so you can evaluate the workflow.

Do I need to install anything?

No. Panchaayat is a web app; the sandbox runs in your browser.

What happens to the sandbox afterwards?

It stays separate from the live public registry. When you are ready, register your real company and your team can continue with the live portal.

More from the blog

Panchaayat Business Desk publishes general information to help consumers and companies understand their options — it is not legal advice. For a specific dispute, the escalation routes named above (National Consumer Helpline, sector regulators, Consumer Commissions) are the authoritative next step.