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Excitel offers high-speed WiFi connection and fiber broadband with unlimited data. Book a new internet connection for home with fast installation support near you.

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Open cases
6
Resolved
0
Total cases
6

Company info

Support email
Customer care numbers

Sources: www.excitel.com (home), www.excitel.com/contact-us/, www.excitel.com/faqs/ · checked Oct 2026

Panchaayat is independent and not affiliated with Excitel Broadband. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Excitel Broadband hasn't added its own FAQs yet — these are answers about Excitel Broadband and how Panchaayat works.

▸How do I file a complaint against Excitel Broadband?

First write to Excitel Broadband's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Excitel Broadband to respond on the record.

▸What is Excitel Broadband's customer care number or support email?

Contact details listed for Excitel Broadband: email support@excitel.com, phone 01169656965, website https://www.excitel.com. Panchaayat is independent and not affiliated with Excitel Broadband; please verify contact details on the company's official channels.

▸How many complaints has Excitel Broadband received on Panchaayat?

6 public complaints have been filed against Excitel Broadband on Panchaayat, of which 0 are marked resolved.

▸What if Excitel Broadband does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Excitel Broadband

Excitel BroadbandPC-2026-02238·

Excitel Broadband customer alleges ignored shift requests, then threatened with penalties and legal notice

Dear Excitel Broadband, is this how you treat your customers?nnI am genuinely appalled by my experience with Excitel Broadband in Delhi NCR.nnWhen I shifted houses, I followed up for almost a month, raising multiple tickets to get my Wi-Fi

OpenComplaint0
0
Excitel BroadbandPC-2026-01667·

Excitel Broadband customer alleges 5 days without internet despite daily follow-ups on faulty router

Excitel Broadband Varun PasrichanExtremely pathetic service. Been a customer for 5 years now. Encountered with faulty router last month. Raised concern for no internet 5 days ago. Calling the customer care everyday 3 times just to receive f

OpenComplaint0
0
Excitel BroadbandPC-2026-01630·

Excitel customer alleges 50+ tickets raised in 7 days for faulty ONU, no technician visit

I am writing this to publicly highlight the shocking and pathetic state of customer service from @ExcitelInternet.nnFor the past week, I have been facing severe, intermittent internet connectivity issues where the connection drops completel

OpenComplaint0
0
Excitel BroadbandPC-2026-01628·

Excitel Broadband customer alleges 5 days without internet despite daily follow-ups on faulty router

Excitel Broadband Varun PasrichanExtremely pathetic service. Been a customer for 5 years now. Encountered with faulty router last month. Raised concern for no internet 5 days ago. Calling the customer care everyday 3 times just to receive f

OpenComplaint0
0
Excitel BroadbandPC-2026-01197·

Severe Internet Outages and Complete Failure of Customer Support Accountability

One of the WORST internet service experiences I have ever had!nnThe internet service is extremely poor, and the customer care is even worse. The moment the internet connection goes down, nobody seems to care. There is no proper response, no

OpenComplaint0
0
Excitel BroadbandPC-2026-01185·

Unilateral Closure of Service Disconnection Ticket and Poor Broadband Support

Varun Pasricha Excitel Broadband Excitel Technology I had one of the worst broadband service experiences with Excitel Broadband.nnAfter facing continuous internet issues and poor service quality, I raised a disconnection request (Ticket No.

OpenComplaint0
0

How to escalate a complaint against Excitel Broadband

  1. 1. Write to Excitel Broadband support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so Excitel Broadband has to reply where everyone can see it.
  3. 3. Appellate authority & TRAI. Follow the operator's appellate process, then escalate to the telecom regulator if it remains unresolved. Visit
  4. 4. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  5. 5. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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