DTDC Express LimitedUnverified

Logistics & Courier

DTDC India offers reliable express parcel, 3PL, international shipping, LTL & logistics solutions. Track parcels, book shipments & explore services.

Avg CSAT: —
Open cases: 3
Resolved: 0
Total cases: 3

Company info

Support email: customersupport@dtdc.com
Customer care number: +91 96069 11811
Website: www.dtdc.com/
Office address: DTDC House, No. 3, Victoria Road, Bengaluru 560047, Karnataka

Sources: DTDC – Customer care, DTDC – Contact, www.dtdc.com/in/, www.dtdc.com/faq/, www.dtdc.com/about-us/ · checked Oct 2026

Panchaayat is independent and not affiliated with DTDC Express Limited. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

DTDC Express Limited hasn't added its own FAQs yet — these are answers about DTDC Express Limited and how Panchaayat works.

▸How do I file a complaint against DTDC Express Limited?

First write to DTDC Express Limited's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for DTDC Express Limited to respond on the record.

▸What is DTDC Express Limited's customer care number or support email?

Contact details listed for DTDC Express Limited: email customersupport@dtdc.com, phone +91 96069 11811, website https://www.dtdc.com/. Panchaayat is independent and not affiliated with DTDC Express Limited; please verify contact details on the company's official channels.

▸How many complaints has DTDC Express Limited received on Panchaayat?

3 public complaints have been filed against DTDC Express Limited on Panchaayat, of which 0 are marked resolved.

▸What if DTDC Express Limited does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to DTDC Express Limited

DTDC Express LimitedPC-2026-01192· 9d ago

Severe Package Delay, Zero Tracking Updates, and Unhelpful Customer Care

⭐ 0/5 — Absolutely Pathetic ServicenWorst courier experience I've had in years. My package (ID: 7D139096324) sat delayed for days with zero tracking updates — no proactive communication whatsoever. When I reached out to customer care, it wa

OpenComplaint0

DTDC Express LimitedPC-2026-01141· 9d ago

Delayed life-saving medicine delivery and unresponsive support by DTDC

DTDC Express Limited DTDC Support DTDC Courier & Cargo Ltd. Absolutely pathetic and unprofessional service. I booked a consignment on 19th September from Bangalore to vashi (Navi Mumbai), a medicine (a life saving drug package which is rele

OpenComplaint0

DTDC Express LimitedPC-2026-01087· 10d ago

Shipment delayed by 6 days and customer support advised using competitor

My shipment with DTDC Express Limited was initially promised to be delivered within 3 days, but it has now been 9 days and I am still waiting for my cargo. Every time I contact customer support, I receive the same standard response with abs

OpenComplaint0

How to escalate a complaint against DTDC Express Limited

1. Write to DTDC Express Limited support. Include reference numbers, dates and the outcome you want.
2. Put it on the record. Raise a public complaint so DTDC Express Limited has to reply where everyone can see it.
3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit