Delhivery logo

DelhiveryUnverified

Logistics & Courier

Logistics & Courier

Delhivery, India

Avg CSAT
—
Open cases
24
Resolved
0
Total cases
24

Company info

Also known as
Delhivery Limited, Delhivery Private Limited (former legal name, prior to IPO)

Sources: www.delhivery.com (home), Delhivery BRSR FY25 (delhivery.com), National Consumer Helpline dashboard entry for Delhivery Limited · checked Oct 2026

Panchaayat is independent and not affiliated with Delhivery. Verify contact details on the company's official channels before sharing personal information.

Delhivery FAQs

▸What is Delhivery's registered legal name?

The listed entity is Delhivery Limited (NSE: DELHIVERY), formerly known as Delhivery Private Limited before its 2022 IPO.

▸Where does Delhivery direct customers with order complaints?

Delhivery's own FY25 Business Responsibility and Sustainability Report states that customer complaints are received through its customer support page on delhivery.com, reporting 40 customer complaints filed in FY25, all resolved by year end.

▸How many consumer complaints have been filed against Delhivery with India's National Consumer Helpline?

The government's National Consumer Helpline public dashboard recorded 3,517 grievances against Delhivery Limited between January and early August 2025, of which 3,159 had been disposed of. The largest categories were delivery delays, non-delivery, and lost or missing packages.

▸How do I file a complaint against Delhivery?

First write to Delhivery's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Delhivery to respond on the record.

▸What is Delhivery's customer care number or support email?

Contact details listed for Delhivery: email support@delhivery.com, website https://www.delhivery.com. Panchaayat is independent and not affiliated with Delhivery; please verify contact details on the company's official channels.

▸How many complaints has Delhivery received on Panchaayat?

24 public complaints have been filed against Delhivery on Panchaayat, of which 0 are marked resolved.

▸What if Delhivery does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Delhivery

DelhiveryPC-2026-02138·

Delayed boAt Parcel and Unexpected Self-Pickup Request

The poster alleges that a boAt parcel had not been delivered despite repeated delivery expectations. According to the attached tracking screenshot, self-collection was applied and the parcel was marked ready for collection at a branch. The

OpenComplaint0
0
DelhiveryPC-2026-02046·

Delhivery reverse pickup dispute after collected return, alleged intimidation during second pickup attempt, refund pending

Nykaa, NykaaFashion, Nykaa Fashion , Delhivery, Delhivery Support Adwaita Nayar, Jennifer Irani, Gyan Ujjwal, Tanuj Dhingra, Chinmay Tambe — STOP PASSING THE BUCK. I WANT MY REFUND, NOT EXCUSES. I am exhausted by this ordeal. I ordered a S

OpenComplaint0
0
DelhiveryPC-2026-02036·

Meddey order cancelled after non-dispatch to Delhivery and no proactive communication

I am appalled and deeply disappointed by the sheer negligence and lack of accountability demonstrated by Meddey.com. On 3rd October 2026, I placed Order MED-19227 for a Meddey Gel Wheelchair Cushion for Pressure and Bed for my septuagenari

OpenComplaint0
0
DelhiveryPC-2026-02023·

Complaint about Delhivery customer support delays, poor escalation handling, and unresolved issues

Sahil Barua #Sahilbarua Vani Venkatesh #Vanivenkatesh Ajith Pai Varun Bakshi Navneet Kumar Kapil Bharati Suraj Saharan Vivek Pabari Bhavesh Manglani Arun Bagavathi Ayush Dwivedi We are receiving serious concerns regarding suspected fraudul

OpenComplaint0
0
DelhiveryPC-2026-01995·

Delhivery delivery complaint over alleged extra money demand, failed delivery attempts, and complaint closure

Delhivery Myntra — Is this how you treat your customers? What kind of delivery scam is going on? My Myntra parcel was dispatched through Delhivery. The assigned delivery person allegedly demanded extra money. When I refused, he failed to d

OpenComplaint0
0
DelhiveryPC-2026-01985·

Delhivery pickup not attempted despite multiple requests, shipment marked “Not Received from Client”

Delhivery Is this what you call professional logistics service? I’m extremely disappointed with the unprofessional handling of a single pickup request by Delhivery. Here’s what happened: Pickup requested since 5 October. More than 4 pickup

OpenComplaint0
0
DelhiveryPC-2026-01976·

Delhivery delivery complaint over damaged COD clothing order and no refund assistance

Disappointed with Delhivery's handling of a suspected fraudulent delivery and complete lack of accountability. Today (October 11th, 2026), I received my clothing order (Order ID: #ALU29961, Invoice no. Retail68913, Invoice Date : 2026-10-06

OpenComplaint0
0
DelhiveryPC-2026-01940·

Delhivery pickup status not updated; customer alleges intimidation during repeat return pickup for Nykaa Fashion order

NYKAA FASHION: IS THIS HOW YOU TREAT YOUR CUSTOMERS? I am beyond frustrated with Nykaa Fashion.I ordered a SOCH Purple Chanderi Suit on 29 September 2026 (Order ID: 44993041-1858509), but received a completely different product. My return

OpenComplaint0
0
DelhiveryPC-2026-01899·

Delhivery pickup dispute after Nykaa Fashion return collection, with alleged intimidation during repeat pickup attempt

NYKAA FASHION: IS THIS HOW YOU TREAT YOUR CUSTOMERS? I am beyond frustrated with Nykaa Fashion.I ordered a SOCH Purple Chanderi Suit on 29 September 2026 (Order ID: 44993041-1858509), but received a completely different product. My return

OpenComplaint0
0
DelhiveryPC-2026-01701·

Delhivery customer support and escalation delays causing unresolved complaints and business impact

Sahil Barua #Sahilbarua Vani Venkatesh #Vanivenkatesh Ajith Pai Varun Bakshi Navneet Kumar Kapil Bharati Suraj Saharan Vivek Pabari Bhavesh Manglani Arun Bagavathi Ayush Dwivedi We are receiving serious concerns regarding suspected fraudul

OpenComplaint0
0
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How to escalate a complaint against Delhivery

  1. 1. Write to Delhivery support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so Delhivery has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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