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Policy not activated after ₹26,334 payment to HDFC ERGO and refund requested

HDFC ERGO General InsurancePC-2026-03058Refunds & BillingAnonymous ·
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Unacceptable Delay in Policy Activation – Request for Immediate Refund I paid ₹26,334 to HDFC ERGO General Insurance on 16 October 2026, but as of today, my insurance policy has still not been activated. Despite waiting and seeking updates, I have not received a proper response or a satisfactory resolution. Insurance is a matter of trust, security, and peace of mind. Delays in policy activation, coupled with a lack of proper communication, are extremely disappointing. Since my policy remains inactive, I no longer wish to proceed with HDFC ERGO. I request an immediate refund of the full amount of ₹26,334 and written confirmation once the refund has been initiated. I will consider taking my health insurance coverage with ICICI Lombard ICICI Lombard Health Insurance instead. I urge the HDFC ERGO management and customer service team to treat this matter as a priority and resolve it without further delay. Payment made on: 16 October 2026 Amount paid: ₹26,334 Issue: Policy not activated; inadequate response Requested resolution: Full refund of ₹26,334 HDFC ERGO General Insurance , please take responsibility and resolve this issue urgently. #HDFCERGO #HealthInsurance #CustomerService #PolicyActivation #Refund #CustomerExperience #ICICILombard

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  1. Case filed

    System · 29 Oct 2026, 6:01 am

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