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Excitel Broadband customer alleges 5 days without internet despite daily follow-ups on faulty router

Excitel BroadbandPC-2026-01628TelecomAnonymous ·
Excitel Broadband Varun PasrichanExtremely pathetic service. Been a customer for 5 years now. Encountered with faulty router last month. Raised concern for no internet 5 days ago. Calling the customer care everyday 3 times just to receive false hopes of wait and resolution. Its like they want you to leave them and look for other options. Serious management issues. Broken resolution team and partners. I wonder how they even exist with such services.nTicket Number: 78303623

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  1. Case filed

    System · 12 Oct 2026, 1:48 am

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