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Severe Internet Outages and Complete Failure of Customer Support Accountability

Excitel BroadbandPC-2026-01197TelecomAnonymous ·
One of the WORST internet service experiences I have ever had!nnThe internet service is extremely poor, and the customer care is even worse. The moment the internet connection goes down, nobody seems to care. There is no proper response, no timely support, and absolutely no accountability. Customers are simply left waiting with no clear information about when the issue will be resolved.nnWhat is the point of paying for an internet service if the company cannot even provide basic customer support when there is a problem?nnI am extremely disappointed and frustrated with this company. This is not just poor service — this is a complete failure in customer support. My experience has been terrible, and I would seriously advise people to think twice before taking an internet connection from this company.nnA company should respect its customers and provide support when they need it. Unfortunately, that is clearly missing here.nnExcitel Broadband

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  1. Case filed

    System · 7 Oct 2026, 4:30 pm

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