NykaaUnverified

E-commerce

E-commerceRefunds & Billing

Avg CSAT: —
Open cases: 3
Resolved: 0
Total cases: 3

Company info

Support email: care@nykaa.com
Website: www.nykaa.com

Panchaayat is independent and not affiliated with Nykaa. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Nykaa hasn't added its own FAQs yet — these are answers about Nykaa and how Panchaayat works.

▸How do I file a complaint against Nykaa?

First write to Nykaa's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Nykaa to respond on the record.

▸What is Nykaa's customer care number or support email?

Contact details listed for Nykaa: email care@nykaa.com, website https://www.nykaa.com. Panchaayat is independent and not affiliated with Nykaa; please verify contact details on the company's official channels.

▸How many complaints has Nykaa received on Panchaayat?

3 public complaints have been filed against Nykaa on Panchaayat, of which 0 are marked resolved.

▸What if Nykaa does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Nykaa

NykaaPC-2026-02193· 2d ago

Nykaa order marked Delivered but allegedly not received

Customer alleges their prepaid order NYK-******-3742820 is marked Delivered but they have not received the parcel. They are requesting an investigation, proof of delivery, and either delivery or a full refund.

OpenComplaint0

NykaaPC-2026-01564· 6d ago

Nykaa order arrived as the wrong product instead of Reebok running shoes

I am extremely disappointed with my recent order (Order ID: NYK-45375195-2611328). I ordered Reebok Zig Titanica Lite Mens Running Shoes, but instead of the ordered Reebok shoes, I received a completely different and wrong product. @MyNykaa

OpenComplaint0

NykaaPC-2026-01183· 10d ago

Endless Product Return Delay, App Tracking Disappearance, and Missing Refund

Horrible customer service experience with NykaannI am sharing this to warn fellow shoppers about how a simple return turned into an endless nightmare.nnHere is what happened:nJuly 22: I initiated a product return on the Nykaa app.nnSeptembe

OpenComplaint0

How to escalate a complaint against Nykaa

1. Write to Nykaa support. Include reference numbers, dates and the outcome you want.
2. Put it on the record. Raise a public complaint so Nykaa has to reply where everyone can see it.
3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit