DM

Delhi MetroUnverified

Airlines & Travel

Airlines & Travel
Avg CSAT
—
Open cases
1
Resolved
0
Total cases
1

Company info

We don't have verified contact details for Delhi Metro yet. Check the company's official website or your account statement for its customer care number and support email.

Panchaayat is independent and not affiliated with Delhi Metro. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Delhi Metro hasn't added its own FAQs yet — these are answers about Delhi Metro and how Panchaayat works.

▸How do I file a complaint against Delhi Metro?

First write to Delhi Metro's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Delhi Metro to respond on the record.

▸What is Delhi Metro's customer care number or support email?

We don't have verified contact details for Delhi Metro yet. Check the company's official website or your account statements for its customer care number and support email. Panchaayat is independent and not affiliated with Delhi Metro.

▸How many complaints has Delhi Metro received on Panchaayat?

1 public complaint has been filed against Delhi Metro on Panchaayat, of which 0 are marked resolved.

▸What if Delhi Metro does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Delhi Metro

D
Delhi MetroPC-2026-01356·

ONE Metro card stopped working, Rs 600 recharge not credited, refund requested

Respected sirnI have been using my ONE Metro card for years but it stopped working few days ago.nI recharged 600 but I couldnt top up that amount so I would request you to kindly return that amount to me. @OfficialDMRC

OpenComplaint0
0

How to escalate a complaint against Delhi Metro

  1. 1. Write to Delhi Metro support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so Delhi Metro has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit