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Decodo (formerly Smartproxy)Unverified

Refunds & Billing

Refunds & Billing
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Avg CSAT
—
Open cases
1
Resolved
0
Total cases
1

Company info

We don't have verified contact details for Decodo (formerly Smartproxy) yet. Check the company's official website or your account statement for its customer care number and support email.

Panchaayat is independent and not affiliated with Decodo (formerly Smartproxy). Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

Decodo (formerly Smartproxy) hasn't added its own FAQs yet — these are answers about Decodo (formerly Smartproxy) and how Panchaayat works.

▸How do I file a complaint against Decodo (formerly Smartproxy)?

First write to Decodo (formerly Smartproxy)'s customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for Decodo (formerly Smartproxy) to respond on the record.

▸What is Decodo (formerly Smartproxy)'s customer care number or support email?

We don't have verified contact details for Decodo (formerly Smartproxy) yet. Check the company's official website or your account statements for its customer care number and support email. Panchaayat is independent and not affiliated with Decodo (formerly Smartproxy).

▸How many complaints has Decodo (formerly Smartproxy) received on Panchaayat?

1 public complaint has been filed against Decodo (formerly Smartproxy) on Panchaayat, of which 0 are marked resolved.

▸What if Decodo (formerly Smartproxy) does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to Decodo (formerly Smartproxy)

D
Decodo (formerly Smartproxy)PC-2026-02911·

Decodo (Smartproxy) gave wrong ISP downgrade advice, cost me 30+ Telegram accounts, refused advertised 14-day refund

I'm a returning Decodo (formerly Smartproxy) customer. Before downgrading my dedicated ISP plan to 100 IPs, support agent Hugo wrote that the top-most IPs would remain and confirmed ports 100-120 would be removed. After downgrade, only 85 o

OpenComplaint0
0

How to escalate a complaint against Decodo (formerly Smartproxy)

  1. 1. Write to Decodo (formerly Smartproxy) support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so Decodo (formerly Smartproxy) has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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