OpenComplaint

Customer says Swiggy delivered chicken instead of Dum Aloo and seeks investigation

SwiggyPC-2026-02946OtherAnonymous ·
0 views0 subscribers0 comments0 shares
Dear Swiggy , ordered Dum Aloo, got a free serving of chicken. What a disgusting surprise. I ate half the dish before discovering it. This is not just a wrong order; it’s a violation of customer trust, dietary choices, and a serious food-safety concern. I want accountability, a proper investigation, and answers. I will escalate this matter to the appropriate food-safety authorities and pursue legitimate legal remedies available. Swiggy, this is not a minor customer-service issue. You will answer for this. Swiggy Cares Swiggy #Swiggy #FSSAI #FoodSafety #FoodInspector #FoodSafetyDepartment #ConsumerRights #ConsumerProtection #ConsumerCourt #Accountability

History

  1. Case filed

    System · 26 Oct 2026, 5:21 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Swiggy

    SwiggyPC-2026-02928·

    Swiggy / Soy Yum - Stale Food Delivery (Stale Ham) & Automated Token Refunds Dismissing Food Safety

    When two trusted names fail you on the same day. I placed an order from Soy Yum through Swiggy: a Ham, Cheese & Tomato Open Omelette with a sourdough bread (Order #******). The ham slices arrived stale, with a horrible smell and a strong

    OpenComplaint0
    0
    SwiggyPC-2026-02853·

    Swiggy - Non-Vegetarian (Chicken & Egg Biryani) Delivered Instead of 3 kg Veg Biryani to Vegetarian Host (Order ID: ******)

    Hi Swiggy Cares Swiggyn I ordered 3 kg of veg biryani, but to my shock, I received chicken and egg biryani instead. I genuinely don't understand how such a major mistake could happen, especially with an order of this size. I am a strict ve

    OpenComplaint0
    0
    SwiggyPC-2026-02837·

    Swiggy - Unilateral Order Cancellation of Fasting Food (Order #******), Disregarded Health/Religious Fasting Concerns & Scripted Customer Support Negligence

    Swiggy. Swiggy Cares Swiggyn I am absolutely furious with the way Swiggy has handled my order, my complaint and my concerns. At 10:42 PM, I ordered fasting-friendly food worth ₹174 from Chaayos through Swiggy. I was observing a religious f

    OpenComplaint0
    0
    SwiggyPC-2026-02736·

    Swiggy - Wrong Food Item Delivered (Boiled Rice instead of Fried Rice) & Rude Support Agents Telling Customer to Register Complaint Themselves

    Swiggy MASTERCLASS IN CUSTOMER SERVICE FAILURE! Ordered fried rice. Received boiled rice. Fine, mistakes happen! But then came the real entertainment: Swiggy Cares customer support. When I asked the agents (Gurfana Khan and Asthaa ) to re

    OpenComplaint0
    1
    SwiggyPC-2026-02727·

    Swiggy - Undelivered ₹1,827 Order False Delivery Status, Agent Call Disconnections & Unissued Refund (Order #******)

    Swiggy Swiggy Cares — Is this what customer service has come to? Order Number - 251218829152361n I am extremely disappointed with the appalling customer service and complete lack of accountability demonstrated by Swiggy over an undelivered

    OpenComplaint0
    0

    All Swiggy complaints, customer care & support →