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Axis Bank - ₹32,360 Credit Card Fraud Following Residential Theft: Complaint Unjustly Closed Despite FIR

Axis BankPC-2026-02712Banking & LoansAnonymous ·
Axis Bank Reserve Bank of India (RBI)n🚨 A CUSTOMER SEEKING JUSTICE | AXIS BANK CREDIT CARD FRAUD COMPLAINTn I never imagined that I would have to fight so hard to get justice after becoming a victim of theft. On 12 September 2026, a theft occurred at my residence. When I checked my account on 16 September, I discovered unauthorized ATM withdrawals totalling ₹30,000 from my Axis Bank credit card, along with approximately ₹2,360 in associated charges.nn❗ I did not authorize these transactions. I reported the matter to Axis Bank and also approached the police. An FIR was registered at Patel Nagar Police Station, Delhi. FIR No.: 80088844/26nPolice Complaint date : 17 SEPTEMBER 2026nFIR Date: 17 October 2026nAxis complaint reference no : SN260917400399n Despite my efforts to resolve this matter through the appropriate channels, I have not received a satisfactory resolution from Axis Bank. My complaint was reportedly closed, but my concerns about these disputed transactions remain unresolved. I paid the disputed amount and associated charges to protect my credit history. However, making a payment to avoid damage to my credit score should not be treated as an admission that I authorized the transactions. As a customer, I deserve a transparent investigation, a clear explanation, and a fair resolution.nn🙏 I respectfully request the intervention of the Reserve Bank of India (RBI) and the concerned senior management at Axis Bank. I request the following:nn🔹 A fresh and impartial investigation into the disputed ATM withdrawals.n🔹 A clear explanation of the evidence used to classify the transactions as authorized.n🔹 A review of my complaint closure.n🔹 Reimbursement of the disputed amount and associated charges, as applicable under the relevant rules.n🔹 Accountability and a fair resolution. This is not just about money. It is about customer trust, financial security, and the responsibility of banks to handle fraud complaints fairly. Axis Bank, I request a clear response and a time-bound resolution. RBI, I request your attention to this unresolved grievance. I am ready to provide the relevant documents and transaction details through the appropriate official channels. I hope this matter receives the attention it deserves. #AxisBank #RBI #CreditCardFraud #CustomerRights #BankingComplaints #ConsumerProtection #FinancialSecurity #Justice

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FIR Details
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Axis Bank Reference
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Disputed Amount
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  1. Case filed

    System · 22 Oct 2026, 12:23 pm

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