OpenComplaint

Axis Bank & Airtel - Unauthorized Monthly Subscription Deductions (₹459/month for 3 Months) Without OTP or Consent

Axis BankPC-2026-02621Banking & LoansAnonymous ·
I am writing to raise a serious complaint regarding unauthorized deductions from my @Axis Bank card. For the last three months, ₹459 has been deducted without my knowledge or permission for an Airtel subscription that I never opted for. I have not given any confirmation or received any OTP for this subscription. This raises a serious concern about how these transactions were initiated without my consent or access to my personal information. Moreover, when I contacted customer support, I did not receive any proper assistance. The support team neither provided a satisfactory resolution nor guided me on how to stop or deny the pending payment. I request you to investigate this matter immediately, stop all unauthorized deductions, cancel any subscription linked to my card without my consent, and initiate a refund for the amount deducted over the last three months. Please treat this as a priority and provide me with a proper resolution at the earliest. I expect accountability for these unauthorized transactions and the lack of support from your customer service team. Axis Bank airtel Airtel Payments Bank #axis #airtel

Reference details

Deduction Amount
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Duration
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Linked Merchant
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Consent Violation
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History

  1. Case filed

    System · 21 Oct 2026, 11:03 am

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