Panchaayat
OpenComplaint

Axis Bank & IndusInd Bank - ₹1,09,921.23 Fraudulent Debit Escalate to CEO; Axis Bank Fails to Respond to Cyber Crime Team

Axis BankPC-2026-02622Banking & LoansAnonymous ·
URGENT ESCALATION TO AXIS BANK CEOnDear Sir, I am extremely disappointed with the way my fraud complaint is being handled by Axis Bank. Despite repeated reminders and follow-ups with the Axis Bank team, Nodal Officer, and Legal Team, my issue remains unresolved. On 1 December 2025, an amount of ₹109921.23 was fraudulently debited from my IndusInd Bank salary account through unauthorized transactions, including payments to Axis Bank credit cards. Despite repeated requests, Axis Bank has neither refunded the disputed amount nor provided a satisfactory response. The bank has also failed to respond to the Cyber Crime Team communication regarding this matter. I have been following up continuously, but I am still waiting for justice and the return of my hard-earned money. I urgently request the CEO of Axis Bank to intervene personally and ensure: Immediate investigation into the disputed transactions. A written response to the Cyber Crime Team. Appropriate action by the Nodal and Legal Teams. Resolution of my complaint and refund of the disputed amount, subject to investigation and applicable rules. How long must a customer wait despite repeated reminders and escalations? I request the senior management of Axis Bank to treat this matter as urgent and provide a concrete resolution without further delay. Amount disputed: ₹109921.23nCyber Complaint Reference: ******

Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.

Reference details

Disputed Amount
***************
Cyber Complaint Reference
***************
Date of Fraud Transaction
***************
Involved Entities
***************

Source links

History

  1. Case filed

    System · 21 Oct 2026, 11:08 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Axis Bank

    Axis BankPC-2026-02621·

    Axis Bank & Airtel - Unauthorized Monthly Subscription Deductions (₹459/month for 3 Months) Without OTP or Consent

    I am writing to raise a serious complaint regarding unauthorized deductions from my @Axis Bank card. For the last three months, ₹459 has been deducted without my knowledge or permission for an Airtel subscription that I never opted for. I

    OpenComplaint0
    0
    Axis BankPC-2026-02531·

    Axis Bank & Nykaa - Unauthorized Transactions Worth ₹98,500, Premature Complaint Closure & Poor Grievance Redressal

    When Customers Are Defrauded, Who Stands Up for Them? My recent experience with online fraud has exposed serious gaps in customer protection, accountability, and grievance redressal. On 9 October 2026, an unauthorised transaction of ₹49,000

    OpenComplaint0
    0
    Axis BankPC-2026-02500·

    Axis Bank - Refusal to Close Credit Card and Levying Additional Charges Despite Full Outstanding Clearance

    I had paid the entire outstanding amount on my Axis Bank credit card. After that, the bank charged me an additional ₹15,000, which I also paid. I then requested the bank to close my credit card, but when I called customer care, they told me

    OpenComplaint0
    0
    Axis BankPC-2026-02463·

    Axis Bank - Severe Telemarketing Harassment With Nearly 200 Unsolicited Calls

    Axis Bank this needs to stop immediately. I received nearly 200 unsolicited calls from your representatives. This is not professional telemarketing; this is severe, targeted harassment that has completely disrupted my workday and personal l

    OpenComplaint0
    1
    Axis BankPC-2026-02461·

    Axis Bank - Excessive MDR (2.10% + GST) and Monthly Service Charges Deducted on UPI QR Payments

    Dear Axis Bank, I am extremely concerned about the charges being deducted from payments received through my Axis Bank QR code. My client paid fees through UPI using the Axis Bank QR code. However, MDR of 2.10% plus GST was deducted from th

    OpenComplaint0
    1

    All Axis Bank complaints, customer care & support →