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Axis Bank reported false defaults for a credit card it rejected, dropping CIBIL to 615 until an RBI complaint

Axis BankPC-2026-03334Banking & LoansAnonymous ·
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AXIS BANK FIRST DAMAGED MY Friend's CIBIL SCORE, BUT AFTER AN RBI OMBUDSMAN COMPLAINT, THE SAME BANK STARTED CHASING Him! 😡 He had applied for an Axis Bank Credit Card, but surprisingly, the bank rejected application. However, a few days later, something shocking happened. The exact same credit card arrived at his doorstep with a ₹999 joining fee! Confused, he visited the bank branch to get the issue resolved. The employee told him: don't pay the joining fee and don't activate the card. It will automatically get cancelled." trusted his advice and left the matter there. But that was biggest mistake! The card was never cancelled. Instead, the bank allegedly continued reporting payment defaults for three consecutive months. And eventually, his CIBIL score dropped to just 615! When approached the bank with his complaint, instead of resolving the issue, he was lectured about financial responsibility. He couldn't believe what was happening. But decided not to give up. HE collected all the relevant documents and finally approached the RBI Ombudsman. And that's when the real story began...1Suddenly, I started receiving calls. First, from the Branch Manager. Then, from senior bank officials. Initially, they offered an NOC. But soon, their requests changed. They started asking to withdraw RBI complaint. The same bank that had earlier refused to take responsibility was now making assurances: Sir, we will get all the negative remarks removed from your CIBIL report. Please withdraw your complaint." But this time, he refused to back down. And the result? Within just three weeks, all the late-payment and default remarks related to this incident were reportedly removed from his CIBIL report. His credit history was restored! Just imagine how differently the bank treated me before and after He approached the RBI Ombudsman. This incident taught me an important lesson: Never blindly trust verbal assurances from bank employees. Always keep written records, save complaint numbers, preserve emails and regularly monitor your CIBIL score. If your bank fails to resolve a genuine grievance, use the appropriate RBI complaint mechanism. Remember: Your credit score is your financial reputation. Never allow anyone's incorrect advice to damage it. Have you ever faced such a problem with a bank? Share your experience. #banking #ca #services Microsoft Wipro #pune #banglore #it #finance #debt #bcom #accounting Priyal J. #mumbai #stock #cs #oracle

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  1. Case filed

    Filer · 3 Nov 2026, 7:59 pm

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