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Axis Bank froze a current account for 55 days with no written reason, then issued a closure notice despite successful verification

Axis BankPC-2026-03234Banking & LoansAnonymous ·
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Harassment & Illegal Freeze by Axis Bank - 55 Days Without Written Reason - A/C 92xxxxxxxxx54 Respected @Axis Bank @Amitabh Chaudhry @Munish Sharda I am Lajja Devi, Proprietor of M/s Khatu Shyam Trading Company, Aligarh. My Current Account No. 92xxxxxxx54 at Ramghat Road, Aligarh Branch is under "Total Freeze" since 08.09.2026 (55 Days) without any written reason - Violation of RBI Master Directions. Facts: 1. Submitted all documents - PAN, Aadhaar, Udyam, Prapatra 5 & 9, Mandi Licence on 17.09.2026 with receiving stamp. 2. My Request ID ****** for unfreeze is IN PROCESS since 03.10.2026 06:57 PM till today - proves no document pending at my end. 3. On 22.10.2026, Branch Head Mr. Naushad Ansari & Cluster Head visited my shop D-8, Dhanipur Mandi, met my staff Mr. Nikhil Sharma and clicked photos of my shop on their mobile. Verification was SUCCESSFUL. Mr. Nikhil Sharma is witness. 4. Despite successful verification, Branch issued closure notice on 30.10.2026 with false reason "documents not received" after keeping file for 45 days. 5. On 02.11.2026, Branch falsely claims "visited thrice" and gives EOD closure threat - Against RBI rule of 30 days notice. I have 2 Business Loans of Rs. 20 Lakh on same firm, paying EMI in cash due to illegal freeze - causing huge financial loss. I have demanded from Branch: - List of pending documents (name wise) - Copy of Bank Guideline violated - Written reason of freeze since 08.09.2026 - Proof of thrice visit with date/time/photo/GPS No reply from Branch till date. Escalated to PNO and Circle Nodal Delhi today. If no action by 03.11.2026, I will file RBI Ombudsman complaint with all proofs and witness statement of Mr. Nikhil Sharma. Requesting @Axis Bank to intervene and unfreeze my account immediately. Small traders like us trust Axis Bank. #AxisBank #CustomerHarassment #RBI #MSME #SmallBusiness #BankingOmbudsman #Aligarh Lajja Devi - 7017948x×× Shop No. D-8, Dhanipur Mandi, Aligarh

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  1. Case filed

    Filer · 3 Nov 2026, 8:44 am

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