Axis Bank makes 30–40 harassing automated calls a day to a longtime customer for a month

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1. Case filed

   Filer · 3 Nov 2026, 9:49 am

Comments (2)

• Axis Bank (via email)Company5h ago

  Received via email from the company's official address · Sender: noreply@axis.bank.in

  Dear Customer, Thank you for writing to us. We acknowledge the receipt of your email and will communicate our response within 24 hours. You can also access your account anytime, anywhere with our digital channels like Internet Banking and Mobile Banking App. Level 1 - Call our Customer Service Helpline for any queries/ requests at 1800-4030/1800-8911 or For Instant resolution, email /chat with us, click here https: https://www.axis.bank.in/support Please note our email ID has been migrated from ****** to ****** Kindly use the new email address for all future communication. Products and Services available via Internet Banking and Axis Mobile app: Accounts Credit Cards Loans Other services View Account Balance summary / details Card Spend Analyzer View Loan Summary Demat Account Detailed/ Mini / Smart Statement View summary, Billing and Spend Details Overdue Payment Investments Upgrade Account CC Payment Full / Minimum/ Other Amount Interest Certificate Book/View FD/RD Update and Seed Aadhaar Pay Now Repayment Schedule Funds Transfer Services Email statement CC Portfolio Offers Part Payment UPI Services Reward Points Details Block and Replace Card and more ... Bill Payment Services Block and Replace Debit Card Past Statements Recharges Change of Home Branch Last Billed / Unbilled Transactions Forex Cardless cash Withdrawal Activate E-Statement Apply for Axis Bank products and more ... Block and Replace Card And more… We assure the best of our services Warm Regards, Team Axis Bank Dil Se Open *****This is a system generated communication and does not require signature. *****

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• Axis Bank (via email)Company3h ago

  Received via email from the company's official address · Sender: email.services@axis.bank.in

  Dear Sir/Madam, Thank you for writing to Axis Bank. This is with reference to your email dated November 03, 2026, regarding the repeated calls you have been receiving and your concern that the frequency of such calls is causing significant inconvenience. We sincerely regret the inconvenience and frustration caused by this experience. We understand your concern regarding the repeated calls and appreciate you bringing this matter to our attention. We value your association with Axis Bank and would like to assist you in resolving this concern at the earliest. We have reviewed the details available with us and would like to inform you that we are currently unable to identify the source of the calls based on the email ID ******. At present, we are unable to confirm whether the calls were generated through any automated calling system or made by any representative, as the required call details are not available with us. To enable us to investigate the matter thoroughly, we request you to kindly share the following details: The phone number(s) from which the calls were received. The date and approximate time of the calls. The nature or purpose of the calls received, if known. Your contact number on which the calls were received. Upon receipt of the above information, we will review the details with the concerned team and take the necessary action as applicable. We once again regret the inconvenience caused and appreciate your cooperation in helping us investigate this matter further. We assure you that the concern will be reviewed upon receipt of the requested details. Should you require any further assistance or clarification, please feel free to write to us. We will be glad to assist you. Thank you for banking with Axis Bank and we truly appreciate your continued patronage. Your reference number for this interaction is ******. We assure you the best of our services at all times. Warm Regards, Chereddy Venkata Krishnareddy - (Customer Support) Team Axis Bank Dil Se Open Level 1 - Call our Customer Service Helpline for any queries/ requests at 1800-4030/1800-8911 or For Instant resolution, email /chat with us, You may “CHAT” with us at https://www.axis.bank.in/support or visit https://www.axis.bank.in/bank-smart/phone-banking#personalBank for more banking information. Please visit - https://www.axis.bank.in/bank-smart/phone-banking#nriBank for NRI Toll-Free Numbers Please note : Our email domain has been migrated from axisbank.com to axis.bank.in Axis Bank will not ask for your CVV, OTP, PIN, Card Number, or Passwords. Please do not share these with anyone. Practice safe banking! Visit Fraud Awareness Repository (axis.bank.in) Report any financial or cyber related crimes immediately to Ministry of Home Affairs (MHA) – National Cyber Crime Reporting Portal via their toll-free helpline number ‘1930’ or website https://cybercrime.gov.in/

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