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Zepto delivered a pastry that had apparently been eaten, then refunded it at once with an automated message and no photo proof

ZeptoPC-2026-03289E-commerceAnonymous ·
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Ordered this pastry from Zepto. Looks like someone ate it before it got delivered to me. What I liked about them is their automated message refunded my money immediately right after I wrote the complaint. It’s like they didn’t even ask for a picture. I guess that’s the kind of accountability we gotta have in business, even if something goes wrong. Even though I had this experience, I can peacefully order from them again because I know they care about me.

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  1. Case filed

    Filer · 3 Nov 2026, 10:46 am

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