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Airtel postpaid plays "payments pending" message before every call despite bills paid; three complaints unresolved

AirtelPC-2026-03448TelecomAnonymous ·
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An Extremely Disappointing Experience with Airtel – Request for Immediate Resolution I am extremely disappointed with the kind of service I am receiving from Airtel. I am using an Airtel postpaid connection (Mobile Number: ******), and whenever I try to make a phone call, I receive a message from Airtel stating that my payments are pending, along with the instruction to ignore the message if payment has already been made. This issue has become extremely frustrating and embarrassing. Imagine being in front of someone, trying to make an important call, and suddenly receiving such a payment-related notification. It creates an awkward situation and raises unnecessary questions about my payment credibility. I have already registered this complaint with Airtel Customer Care at least three times, but unfortunately, the issue remains unresolved. How many times does a customer need to raise the same complaint before Airtel takes responsibility and resolves it? I have been patient, but this repeated inconvenience is unacceptable. I request the Airtel management and concerned customer service team to look into this matter on priority, investigate the issue, and ensure a permanent resolution. Airtel should understand that customer experience is not just about collecting payments; it is also about providing reliable and hassle-free services. I hope someone from the Airtel leadership team will take notice and resolve this issue immediately. #Airtel #AirtelIndia #BhartiAirtel #CustomerExperience #CustomerService #PoorCustomerService #CustomerComplaint #CustomerSatisfaction #TelecomServices #ServiceFailure #ConsumerRights #CustomerFirst #Accountability #AirtelSupport #UnprofessionalService #ResolveCustomerIssues #DigitalIndia #LeadershipMatters ​ ​ ​ ​

Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.

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  1. Case filed

    Filer · 4 Nov 2026, 9:11 am

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