Panchaayat
OpenComplaint

Airtel network unreliable since August; 7 app complaints closed unresolved, signal drops 1 hour into any power cut

AirtelPC-2026-03281TelecomAnonymous ·
0 views0 subscribers0 comments0 shares
I am writing this out of sheer frustration. Since August, my Airtel network has been completely unreliable, severely impacting my daily work and professional commitments. Beyond the general poor connectivity, there is a specific, recurring infrastructure failure: whenever a power outage occurs in my area, the mobile network completely disappears exactly 1 hour later. This indicates that the local cell tower backup batteries are either depleted or poorly maintained, leaving an entire locality stranded without connectivity during power cuts. I have done everything a responsible consumer is supposed to do. I have raised 7 separate service requests through the Airtel Thanks app over the last few months (see attached screenshots). Each time, the complaints are either closed without any actual resolution or simply ignored. In a digital-first professional world, reliable connectivity isn't a luxury—it’s a necessity. We expect basic accountability when services fail systematically for months. Has anyone else faced this endless loop of unresolved complaints or tower backup failures with Airtel? How did you finally get them to fix the infrastructure? airtel #Airtel #CustomerService #Telecom #AirtelCares #ConsumerRights #NetworkInfrastructure #NetworkIssue

Source links

History

  1. Case filed

    Filer · 3 Nov 2026, 10:32 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Airtel

    AirtelPC-2026-03282·

    Airtel stalls DTH disconnection request for a month, pushing customer to transfer the connection instead

    airtel Airtel Digital Shashwat Sharma Airtel Customer Care Telecom Regulatory Authority of India (TRAI) Is customer retention through delay and pressure tactics now standard operating procedure at Airtel? I lodged a formal request to discon

    OpenComplaint00
    0
    AirtelPC-2026-03280·

    Airtel Payments Bank kept my account frozen for six months despite verification and repeated complaints, with no resolution

    Six Months, Countless Follow-ups, But Still No Resolution! I am extremely disappointed with the way Airtel Payments Bank has handled my account freeze issue. My bank account has been frozen for the last six months, and despite repeated comp

    OpenComplaint00
    0
    AirtelPC-2026-03047·

    International roaming plan billed Rs 12,000 against Rs 2,999 price with no deactivation option

    Bought airtel International roaming plan for Rs 2999 + GST and got billed Rs 12,000. What’s good about Airtel international roaming? - One tap activation - 5G internet for most of the travel What’s bad? - Calling is covered for local + I

    OpenComplaint10
    0
    AirtelPC-2026-03000·

    Customer Support Associate

    I am a hardworking and responsible individual with good communication skills and a willingness to learn. I am interested in a telecom customer support role where I can assist customers, solve basic queries, and contribute to the company's g

    OpenComplaint00
    1
    AirtelPC-2026-02929·

    Airtel - Frequent Internet Outages & Recurring Broadband Downtime with Scripted IVR Responses

    #sunil bharti mittal, you and your organization is only interested in ever increasing tariffs and to squeeze out the last rupee from the consumers. Ever since it has become a duopoly b/n airtel and jio we are forced to suffer with third cla

    OpenComplaint00
    0

    All Airtel complaints, customer care & support →