Panchaayat
OpenComplaint

Nykaa customer care gave no resolution for two weeks after a Timex smartwatch stopped working within 30 days of purchase

NykaaPC-2026-03257E-commerceAnonymous ·
0 views0 subscribers0 comments0 shares
Disappointed with the Customer Service Experience – Nykaa customer care I purchased a Timax smartwatch through Nykaa on 18th September 2026, expecting a reliable product from a reputed brand. Unfortunately, within just one month, the watch stopped working on 18th October 2026. Since then, I have been continuously following up with Nykaa Customer Care for the last two weeks, but unfortunately, there has been no proper resolution or satisfactory response. It's extremely disappointing that a product costing a significant amount can stop working within just 30 days, and even after repeated complaints, the customer is left waiting without any solution. A brand's reputation is not just built on selling products; it is also built on how it treats customers when something goes wrong. I am expecting Timax and Nykaa to take responsibility and provide an immediate resolution, preferably a replacement or refund. I hope this post reaches the concerned teams and helps resolve the issue. A disappointed customer seeking accountability, not excuses. Timex Group India Limited #CustomerExperience #CustomerService #ConsumerRights #DisappointedCustomer #BrandAccountability NykaaCares Nykaa NykaaFashion Nykaa ​ ​ ​ ​

Source links

History

  1. Case filed

    Filer · 3 Nov 2026, 9:52 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Nykaa

    N
    NykaaPC-2026-03258·

    Ex-employee tags Nykaa in public post alleging Tech Mahindra team leads plotted to get agents fired during PIP

    Hey team, I want to alert and warn you about the Dipika Mondal you have hired. Please listen to this audio and hear for yourselves how these people allegedly planned to get agents removed from their jobs when they were working at JioMart. I

    OpenComplaint00
    0
    N
    NykaaPC-2026-03046·

    Refund refused on Nykaa order after two incorrect deliveries

    🚨 Dear Nykaa , is this how you treat your loyal customers? My sister ordered a perfume worth ₹7,000. Instead, she received a freebie worth just ₹250–₹300. She reported it, returned the package, and waited for a replacement. Guess what? Th

    OpenComplaint00
    0
    N
    NykaaPC-2026-02922·

    Nykaa - Repeated Unilateral Order Cancellations & Unfulfilled 30-Minute Express Delivery Commitments

    🚨 **@Nykaa — HOW MANY TIMES WILL YOU DISAPPOINT YOUR CUSTOMERS?** 😡n This is the **FOURTH TIME** Nykaa has cancelled my order without my consent! 🤬n Yesterday evening, I placed an order expecting delivery within your promised **30-minute de

    OpenComplaint00
    0
    N
    NykaaPC-2026-02768·

    Nykaa - Missing Item in Prepaid Order NYK-******-8918037: Packing Error Dismissed & Customer Account Banned After Reporting

    My brother paid Nykaa ₹7,816. The socks never arrived. Now his account is banned. On 9 October, my brother ordered two items from Nykaa Man: a pair of Nike Free Metcon 7 shoes and a pack of 3 Nike socks. Nykaa's own invoice says "Items in

    OpenComplaint00
    0
    N
    NykaaPC-2026-02734·

    Nykaa - Non-Delivery of Product via Shadowfax, Ignored Delivery Calls & Rude Support Script Loops ('Wait 24-48 hours')

    Nykaa 's behaviour regarding delivery just SUCKS! And their customer care is even worse. They simply do not know how to provide a proper solution to a customer's problem. They are not even trained in the basics of customer support. It seem

    OpenComplaint00
    0

    All Nykaa complaints, customer care & support →