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Swiggy complaint over partial Pizza Hut order, undelivered items, and delayed refund

SwiggyPC-2026-01689OtherAnonymous ·
#swiggyindia #swiggy #pizzahut #phdindia Ordered food on Sunday for a kids party from Pizzahut via Swiggy and after 45 mins received part order. When reported to Swiggy with appology they ordered the missing items. After 1 hr received a call from Swiggy that the food can't be delivered due to issues with Pizza hut Dhakoli and we will make a complete refund of the order including the last food bill within 24 hrs. After 2 days when the refund did not take place I called but no success. After a while realised that the Swiggy Customer service people only chat and that too with templates. On the chat the Customer Service executive kept on repeating the same thing that they are sorry for the service when I said give me the money back for the food not received, Swiggy has the worst #customerservice #people can think of in delievery companies. Worst experience #money not refunded and no #food delievered.

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  1. Case filed

    System · 12 Oct 2026, 12:56 pm

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