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Swiggy customer alleges cold meal and missing Gulab Jamun, support asked to send email

SwiggyPC-2026-02231Food Delivery & Ride-hailingAnonymous ·
SHAME ON YOU, SWIGGY. SHAME ON YOU.nnMy order arrived 30 minutes later than the estimated time, and I have no complaints about that. Delivery partners are human beings, and delays can happen.nnBut the restaurants pathetic packaging made the entire meal arrive cold, and the Gulab Jamun I ordered as a side item was missing.nnI couldnt contact the restaurant, so I called Swiggy Customer Care. Their solution? Send an email!nnSeriously? Collecting money and asking for ratings is easy, but resolving genuine customer complaints suddenly becomes a complicated process.nnCustomers pay for food, not for cold meals, missing items, and the frustration of chasing customer support.nnSwiggy, improve your accountability and customer service. Customers deserve better.nnSHAME ON YOU, SWIGGY.

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  1. Case filed

    System · 16 Oct 2026, 8:55 am

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