Swiggy customer alleges order marked delivered despite food never arriving, case closed without refund
Reference details
- Issue Type
- ***************
- Reported Time
- ***************
Source links
History
Case filed
System · 11 Oct 2026, 8:55 am
Comments (0)
Log in to comment or upvote.
More complaints about Swiggy

Swiggy order ID ****** marked Delivered on App but food never received, delivery partner not answering calls and pathetic chat support
Hi Swiggy Team,nI have been a customer of your platform from ages and in recent times, have been facing lot of challenges regarding delivery and customer service. Today, I placed an order with Order ID: ******, it showed as Delivered on App
0
Swiggy customer alleges cold meal and missing Gulab Jamun, support asked to send email
SHAME ON YOU, SWIGGY. SHAME ON YOU.nnMy order arrived 30 minutes later than the estimated time, and I have no complaints about that. Delivery partners are human beings, and delays can happen.nnBut the restaurants pathetic packaging made the
0
Swiggy order allegedly not delivered after over an hour
Customer alleges they placed an order at 8:42 PM (Order ID: ******) and it was not delivered after over an hour. Repeated calls to the delivery partner allegedly went unanswered with no proper update.
0
Swiggy breakfast order missing item, replacement refused, promised refund not received after 1.5 hours and repeated follow-ups
Swiggy exactly is going wrong with your customer service?nnOrdered breakfast today, and the delivery partner claimed he had received only one order, despite having two orders on his phone. Whether it was intentional or a genuine mistake rem
0
Swiggy Instamart order not delivered after delay; refund reportedly denied due to technical issue
45+ MINUTES WASTED. 18+ MINUTES ON CUSTOMER CARE. ORDER NOT DELIVERED. REFUND DENIED. IS THIS THE CUSTOMER EXPERIENCE SWIGGY INSTAMART PROMISES? I am extremely disappointed with the pathetic service and irresponsible handling of my order b
0